1
MBPS opens in what year?
2006
How many Canadian Businesses do we have?
18,600
Pland Design was formerly known as
PIA (Plan Implementation Administration)
The heart of Coverage block of business
MAPPS
Medical UW uses this system.
MedOne
Name the two streams we have.
Coverage
Non-Coverage
This system is for "internet access". Give its full name.
CPM - Customer Profile Maintenance
Name the EHC/DEN Claim system and the Life/Disability Claim system for Non-Cov groups.
Clients II
Navigator II
Holds Plan Sponsor Information for Non-Coverage groups.
Manuconnect
What are the three segments we have?
Alpha
Signature
Corporate
Name the four PDS locations.
Montreal, Quebec
Waterloo, Ontario
Manila, Philippines
Cebu, Philippines
Pharmacists use this system to adjudicate drug claims.
ESC
Identify the Team Structure in all locations
Production Team
Specialist Team
Service Resolution Team
Quality Assurance (Audit) Team
Starbase
Tracepoint
Audisee
gWiz
Policies that provide financial benefits to survivors who face issues due to aging, illness, accidents and dependency
Life Benefit
Name and identify the Plan Member Contribution
Contributory - EEs pay portion of the benefit
Non-Contributory - PS pays the entire premium
Name and differentiate the Participation Basis
Mandatory - all EEs should avail of the plan
Non-Mandatory - EEs have the right to refuse of the coverage
Name the three Administration we have.
H.O
S.A
TPA
What is the key difference between Coverage and Non-Coverage?
Coverage automatically feeds while Non-Coverage is manually coded in all systems
Name two Special Benefits MLI offers.
Cost Plus
HCSA
CI
Well-Connected
Resilience
Give all the ACRONYMS for the BASIC BENEFITS being offered by MLI.
EHC (Extended Health Care Claim)
DEN (Dental Benefit)
ELI (Employee Life Insurance)
ADD (Accidental Death and Dismemberment)
LTD (Long Term Disability)
STD (Short Term Disability)
The steps of "Business Areas Link Together"
Policyowner
Advisor
UW
PDS
PMA
Claims
SFS
CSC
Explain the idea behind Group Benefits.
Employers giving insurance to the employees
Identify all the complete name for all the PDS Teams
Cov Alpha NI
Cov Alpha Amend
Non-Cov and MC
QA and Production Scheduling
Give the six steps on how GB works
Agreement
Decision-making
Members
Application
Decision-making part 2
Confirmation