Personal Banking
Business Banking
Loan Products
Mix it up
Best Product in this Scenario
100

Personal Checking Account that allows student to enjoy a 5 year service waiver fee.

What is an Everyday Checking Account

100

Ideal for business organizations who average less than 250 items per month.

What is a Core Business Checking Account.

100

The income verification and documentation needed to apply for a loan for a self employed individual. 

What are 2 years most recent personal federal tax returns, W-2s (if applicable), K-1s (if applicable), 2 years of most recent business federal tax returns. 

100

The amount each customer can receive per week via Zelle. 

What is $5,000. 

100

Just moved back to the area with my wife and two small children, I was in the military for the past four years.  Looking to setting down in the Hagerstown area and buying a "fixer upper" house.  What types of accounts can we offer to this customer?

What is a Hero Checking, youth savings account, and HELOC

200

The Hero Checking Account is designed for who?

Reserved for those with proof of eligibility: For active Military Service Members or Veterans, current or retired Police Officers, Firefighters, EMS, Nurses, and Teachers. 

200

Ideal for business organizations averaging less than 750 items in an month.

What is an Exceptional Business Checking Account.

200

Name 5 types of loans offered at MVB.

  • Auto Loans (new and used)
  • Overdraft Protection Lines of Credit
  • Household Appliance/Furnishing Loans
  • Debt Consolidation Loans
  • Personal Loans
  • Recreation Loans (vacation, boats, RVs)
200

What are the options for customers to be able to make a loan payment.

What is mail it

Come to the branch

Online Banking

"Quick Pay" from Loan Payment button on mvbbank.com

200

Tom has lived in the Franklin County area for sometime and wants to start his own business (Golf shop).  Doesn't have the money up front to do so, but he knows Franklin County is going to be a great place for his new business. Tom currently has a Everyday Checking Account with MVB.  What type of products can we offer to Tom?

What is a HELOC, PLOC, Business Checking Account, Business Credit Card.

300

Customer receives a free box of checks every year. And receives a free safe deposit box for one year. 

What is a Senior Checking Account.

300

Business account that is tailored to meet the organization's day-to-day financial needs.

What is a Commercial Checking account.

300


Loan secured by Certificate of Deposit. Can be used for any consumer purpose. (CD must be held with Middletown Valley Bank).

What is a CD Secured Loan.

300

The Credit Card to offer a customer when they are looking to do a large balance transfer.

Platinum

300

Carl stopped into MVB and has just mentioned he will be retiring in a few weeks.  He has heard great things about MVB and is looking to move his money from another bank.  He would like to have a checking account, but also wants a few other options of what he could put his money into to make make money. 

What are Senior Checking Account, CD Money Market, Savings Account

400

What is the transaction limit with a Personal Money Market?

What is Six

400

501 (c) is required for this type of business account.

What is a Non-Profit Checking account.

400

Line of Credit secured by primary residence. Can be used for debt consolidation or other consumer purpose.

What is a HELOC.

400

What option do we have if a customer is unable to provide affirmative consent for a personal credit card if they do not have phone or e-mail as an option.  

What is contact Cody Hill or Justin Leveque to obtain a One Time paper application from Elan. 

400

Jenny, a business customer of MVB comes in and mentions her business is booming, however, finds that it would grow even more if she was set up to accept debit and credit cards.  What would we offer Jenny?

What is referral to Elite Card Processing.

500

What is the shortest Certificate of Deposit that is available to our customers?

What is 91 days.

500

Exceptional Business Account requires this minimum daily balance to avoid a monthly service fee.

What is $2,500.

500

The minimum amount of time a HELOC needs to remain open with out penalty.

What is 3 years.

500

What are additional services available in On-line Banking?

What is Bill Pay, Zelle, Financial Pulse, eStatements, My Credit Manager. 

500

Roy receives a lot of checks with his plumbing business.  He is looking for a way to better manage his financials within his company.  What can we offer him?

What is RDC or Remote Deposit Capture.