CAN THEY RIDE?
A Blind Man would like to ride the Tea Time with his Service Animal. He doesn't want to ride without his pooch. Can these two ride together?
No! Service Animals cannot ride any Ride at Tropic Falls at OWA. Kindly let the guest know that the restraints wouldn't be able to accommodate his animal, and a party member must hold his service animal while he's on the ride.
The Critical Component used for checking heights
Rider Screening
What's the number to call Dispatch?
5000
A _________ Is a fake arm or leg that replaces a naturally formed extremity. On thrill rides they must be removed as there is a risk they my come off mid-cycle.
What is a Prosthetic Device?
I'm the mascot to Tropic Falls! Hello nice to meet you! Squak!
Who is Tuki
A Pregnant Woman asks you if she is able to ride the Crazy Mouse rollercoaster so she can ride with her son. Can she ride?
No! If a guests informs us that they are pregnant we must apologize to them and let them know for their safety they will not be able to ride your attraction.
This Component is commonly associated with checking your entrance and exit gates.
Area Access Control
After calling Dispatch to let them know your ride is down. What's the first thing you should do afterwards?
Write the time down on your Downtime Report.
The guest height must be checked with a ______ ______ before riding to ensure they are tall enough to ride.
What is a height stick?
I am in every booth, and I help you keep track of how many people are coming into your ride every hour. Make sure to reset me or people are sure to be confused.
What is a clicker?
A Man in a wheelchair wants to ride your ride. He would be able to load himself into the ride with no assistance and he meets the height requirement. Can he ride?
Yes! Anyone in a wheelchair can be able to ride as long as they have the ability hold themselves up and meet all physical requirements to ride
Complimenting a guest's t-shirt is one of many ways to showcase this IROC Component.
Engagement
When finishing a conversation with Dispatch, Who hangs up first you or Dispatch?
Dispatch
A ______ _______ is anything that is on a person that is not secure. These articles may fall during a ride's cycle.
What is a loose article?
My job is to keep kids in place and safe. I'm usually seen in the kid zones, and you know I'm locked in when you hear me *click!*
What is a seatbelt?
You see a man finish drinking a beer he purchased at Tiki Treats then walk up your entrance. He seems to be aware of his surroundings and walking normally but when he asks if you are enjoying your day you smell alcohol on his breath. Would you let him ride?
Yes! The presence of alcohol doesn't mean a guest is drunk. If they are being respectful, walking normally, and have the ability to sit upright they will be able to ride.
The Component used when directing guests to specific seats for balancing and weight distribution.
Load/Unload
If your ride goes down with people stuck on the ride what information should you give Dispatch?
My ride ride is down and loaded. OR My ride is 107L
A _______ ________ is anyone who appears to be unable to ride due to the fact they appear to have had one to many alcoholic beverages.
What is a drunk guest?
I am The number for the building where the Supervisor Office and Cody's Office is located. We are in this building right now
What is 413
A child wants to ride your Sky Balloons. The Height Requirement says the guest must be 42' to ride Unaccompanied. The child is 32 inches and is riding with their parent. Can the child ride?
Yes, if the height requirement is 42' to ride Unaccompanied then there is no Minimum height requirement meaning they can ride as long as they are with someone who meets the height requirement.
The Component used mid-cycle encouraging Ride Ops to keep their Chin Up and Eyes Out.
Preparedness
If someone vomits on your ride what should you tell Dispatch?
My ride is down. I have a Code V
A ________ _________ is specially trained to perform an assistive task for a Guest with a Disability
What is Lost and Found?