Rig Binders
Name the 3 NEW documents in the rig binders?
What is Animal Emergencies, Ferret Veterinary Guidelines, & Bite incident: Pet to Person & Pet to Pet
LA District has what kind of footprint?
What is 1.0
Where is the tire gauge located at?
What is in the glove department.
What day does the weekly memo get sent out?
What is Friday
How many Ice packs should be in the cooler?
7-10 NO EXCEPTIONS!
Name the 2 document that were edited in the rig binder?
What is the Product Reference Chart Dog & Product Reference Chart Cat
What should be on the cashier table? (Footprint 1.0)
What is the iPad, printer, brochures, tape, stapler, pen, & sharpie.
At what PSI on the tires should you go add air?
37 PSI or lower
What is the new category in our weekly memo?
What is Project Pet
Name 5 On-call duties
Clean
Sticker product
Make fecal bags
Pop Syringes
Take trash out
**See paper on cork board**
True or False: The rig binder has a Vaccination Recommendation section?
What is true
Name all items that can be on the Vet Station
What is the nail trim supply box, working cooler (dog cooler), sharps container, hand sanitizer, microchip scanner, paper towels, & iPad.
What are the 4 numbers on the van from?
The last 4 numbers of the vin
Name 2 of our 5 pillars in the Weekly Memo
-Grow the Business
-People Plus
-Operational Excellence
-Partner Relations
-Project Pet
What is the protocol on a incorrect lot number?
What is in the black pouch in the Rig Binder?
What is the Paws-Applause cards
Where can the syringes (needles) be placed?
What is in the working cooler or drawer 1 of dog rig case
What speed limit should we NOT exceed?
what is 80 mph
Name 2 topics that were in the weekly memo last week.
......
What are our 4 quarterly training's?
-Clinic/Vet Assistant Script
-Brand Ambassador
-Cashier Script
-Effective communication
What is the last section of the rig binder?
What is the photo release forms
What drawer do we have our catheters in?
&
What are the catheter sizes? (4 types of gauges)
What is drawer 3 and 18, 20, 22, & 24 g
What kind of vans do we drive? (Example: Ashley drives a Ford Explorer)
What is a Ram City Promaster
In the memo of 1/18/2019 what is NOT acceptable as bionotes? (Give example of: IT & Store Relations)
IT: All good
Store Relations: Good no issues
What is the protocol for a deceased pet at a clinic?