WHAT WOULD YOU DO?
You log into MyCCP and see a “financial hold” message. You can’t register for next semester. What’s your move?
Contact Student Tuition Services immediately to ask what’s owed — and Financial Aid to see if your aid can be adjusted.
Teaching point: Waiting = missed deadlines. CCP can set up payment plans (Nelnet) before things spiral.
What form must you submit each year to apply for financial aid?
FAFSA (Free Application for Federal Student Aid)
Deadlines matter – missing one = no aid.
How many hours should you study each week for a 3-credit class?
6–9 hours per class (at least)
Teaching point: Sets realistic expectations for workload.
What’s the name of CCP’s food pantry?
Snack Rack (Student Food Pantry)
Teaching point: Normalize using it – “you paid for it with tuition.”
Time Crunch: Your boss asks you to cover a shift the night before a paper is due. What’s your first step?
Communicate — tell your boss you have classwork, try to swap shifts, and email your professor if needed.
What’s the minimum GPA you need to graduate from CCP?
2.0
Explain what GPA means for graduation, scholarships, and transfers.
Your SEPTA train is delayed again, and you’re now missing your second class in a row. What’s the best way to handle it?
Email your professor BEFORE class starts, explain the delay, and ask about online options or extra work.
➡ Teaching point: Professors respect communication. Also mention CCP’s remote learning resources for commuting students.
What’s the name of the grant you don’t pay back?
Pell Grant
Differentiate grants, loans, and scholarships.
What’s one thing students forget to check that causes them to miss deadlines?
CCP E-mail
➡ Teaching point: Daily email checks prevent missed info about classes & aid.
What office helps students with disabilities get classroom accommodations?
Center on Disability (cod@ccp.edu)
➡ Teaching point: Accommodations are confidential, not “special treatment.”
Childcare Crisis: Your childcare falls through on the day of an exam. What do you do first?
Contact your professor immediately; ask for make-up options.
What’s the first thing you should read for every class to know deadlines and rules?
The syllabus
The syllabus is their roadmap; ignoring it = missed deadlines.
You realize one of your classes is on the wrong campus across the city. What should you do?
Meet with a Counselor ASAP to see if you can swap to a class at your campus or switch to online.
➡ Talking Point: Mistakes happen — but they can be fixed if you speak up early.
What happens if you fail too many classes while on financial aid?
You could lose aid because you don’t meet SAP (Satisfactory Academic Progress).
Explain SAP requirements (2.0 GPA & completing at least 67% of classes).
What’s the best tool for blocking out study time and work shifts?
A calendar or planner
Who can you talk to if you need help with housing or other emergency needs?
Project HOME Hotline: 215-232-1984.
➡ Teaching point: Don’t suffer in silence
Motivation Slump: You’re burned out mid-semester and want to “take a week off.” What’s smarter?
Talk to counseling/advisors; scale back rather than vanish.
If you stop attending class but don’t officially withdraw, what grade do you get?
An “F” on your transcript
Explain “stop vs. drop,” SAP, and financial aid impact.
You forgot your MyCCP password before classes start and can’t get into Canvas or email. What should you do right away?
Use the “Forgot Password” tool or call the IT Help Desk to reset it immediately.
Talking Point: EVERYTHING runs through MyCCP and CCP email.
What office should you visit if you have a balance or can’t register due to a “hold”?
Student Tuition Services
What’s the first thing to do if you’re struggling in a class?
Email your professor right away
Teaching point: Professors respect communication, silence = no help.
Where can I go for help with transportation, pampers, etc?
Keystone Education Yields Success (KEYS)
Winnet Student Life Building, Room S1-20
215-751-8025
keys@ccp.edu
Confidence Crisis: You bomb your first math quiz. What now?
Go to tutoring, talk to the professor, don’t let one grade define you.
What platform do professors use to post assignments and grades?
Canvas
-check notifications, and not miss updates.
The night before your final exam, your child gets sick and you know you won’t be able to make it to campus the next morning. What should you do first?
Email your professor immediately — before the exam starts — explain the situation, and ask about a make‑up exam or alternative plan. Then contact your advisor or Student Support Services if you need documentation or extra help.
What program lets you earn money for campus jobs while enrolled?
Federal Work Study
Career Connections - CCP
What office can help you with tutoring, writing, and study skills?
The Learning Lab
Teaching point: Normalize tutoring as a success tool, not a “last resort.”
You’re working 40 hours a week and taking 12 credits. What’s the biggest risk to your GPA — and how can CCP help you avoid it?
The biggest risk is burnout and falling behind on assignments. CCP can help with tutoring, time management workshops, flexible class formats, and advising to adjust your schedule before it’s too late.
Impossible Week: You have 3 assignments due, a sick child, and no clue where to start.
Prioritize deadlines, email professors, and lean on CCP support services.
Who should you email if you have a question about your transcript?
transcripts office (traneval@ccp.edu)
counseling center (all day drop in on thursday)