SMART/Red/ Green
Verbal Skills
Physical Skills
Advanced Skills
100

5 second level messages of the red scale?

I'm Distressed, Pay attention, Losing Control, Lost Control, Help me/ Stop Me

100

3 Parts of a Clear Request

Positive, Directed, Observable

100

steps of wrist release

protect, secure, open, turn, pull

100

What are the correct key words for the wall choke escape?

Secure 

Crunch

Jerk 

Snap

200

3 indicators of Violence

History, Change in Behavior, increase in GMA 

200

3 Keeping Conversation on track skills?

Planned Persistence, Tactful Interruption, Creating the expectation of cooperation

200

what are we protecting with our x-shield

2x4

200

What does I.R.A.C.E. stand for?

Instantly Assess

Remove others/ Objects 

Alert 

Contain

Extinguish 

300

When do we talk about Minimum Impact?

Together/ TLC


300

What are the 3 categories of General Awareness?

Self, Environment and Others.

300

what physical skill is used for uncooperative person?

Guide

300

What does H.E.R.O stand for.

Humane

Effective

Response

Option

400

3 Levels of Green Zone

Caring Community, Productivity, High Quality Relaxation

400

what 4 things must happen for praise to be effective?

true, sincere, deserved, meaningful

400

steps of Front choke escape 

Secure, Step back, jerk, snap

400

What are the three types of problem people identified in Advanced Defusing Techniques. 

Instigators

Arguers

Onlookers



500

When is the first time we talk about dangerous objects and what are the three types of weapons discussed? 

Stay One Step Ahead

Rocks, Sticks, Stickers

500

3 steps for greeting a new person?

warm welcome, physical comfort, pleasant intro, connect, emotional comfort, set expectations

500

What are the 5 levels of Resistance?

disoriented, uncooperative, resistive, combative, assaultive

500

In order, what are the 5 second level messages of antisocial behavior scale?

Somethings up

I'm Testing

Watch out

Told ya

or else