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In Case you missed it.
SOCR
What
WOW
WF Facts
100
Revised January 2013, brown in color, no longer has a buckslip.
What is the FDIC brochure?
100
A locked blue bag that only 1 teammember has the keys to.
Where does a notary keep their seal and journal?
100
SOTA
What do you use to verify another team member who is calling you over the phone?
100
This is your scheduled time to stand in the lobby and greet customers.
What is Stage Directing?
100
John G Stumpf.
What is Chairman, President and CEO Wells Fargo & Company FYI: A Minnesota native, he earned his bachelor’s degree in finance from St. Cloud State University, St. Cloud, Minnesota and his MBA with an emphasis in finance from the University of Minnesota. He serves on the Board of Directors for The Clearing House, the Financial Services Roundtable, Target Corporation, and Chevron Corporation. He also serves on the Board of Trustees of the San Francisco Museum of Modern Art.
200
NMSLR ID
What should not be on your e-mail auto signature?
200
When the store opens.
When do you remove the interior/exterior opening signals?
200
This is what SIC stands for.
What is Store Image Capture.
200
What Carolyn hates to find on the MFP after the customer has left.
What is the Customized Summary? What is the Customer Account Agreement copy?
200
The founders of Wells Fargo
Who are Henry Wells and William Fargo
300
In dual control with an authorized signer, perform an independent count with each TM logging their own totals on a separate piece of paper.
What is balancing the vault?
300
Pin & Primary
What do you need for a withdrawal over $500.
300
Place a hold
What should Bankers always do with a new account deposit?
300
Stage Director & Stage Coach
What should always be scheduled on Click 2 Staff?
300
This rough % of house holds that do business with Wells Fargo.
What is 1 in 3 or 1/3. Also 33.33%
400
Daily Double 1. Open this business checking account and recive $250 in profit proxy! Please pick your wager amount! .... 2. DM approval
Answer 1. What is Gold Business Service DD Answer: What do you need to get for a DDA Override
400
Daily Double : 1. Signatures 2. Do you want to go for Double? 3. All signers
What do we need on every new account application? What do we need on the Authorization for Information?
400
Immediately report it to a Manager and complete the report within one hour.
What do you do if you suspect financial abuse?
400
This form online ensures doing things right the first time on follow thru.
What is Statement of Commitment?
400
16 hours of paid time is yours each year for this.
What are Wells Fargo Volunteer hours?
500
A C H + Item
What is A - Authenticate the customer (ID) C - Customer Relationship H - Account History Item - Authenticate Item
500
BCP Binder
What do you refer to for offline procedures?
500
If unattended 30 minutes
What is the time requirement before a pin pad must be placed out of reach of a customer?
500
4 weeks out
What is the # of weeks C2S must be scheduled beyond the current week?
500
This is how many states Wells Fargo has its 6200 stores.
What is 39 States and Washington DC