For efficient resolution of any initial questions concerning HR policies, payroll matters, or UKG functionality, team members should always reach out to the HR Service Center.
What is True?
The compensation team is responsible for what?
A. Development of job descriptions and pay scales
B. Review of market pay rates
C. Assigning Promotions
D. Both A and B
What is D?
Compensation works to develop job descriptions and assign appropriate pay scales. They also engage in market pay rate reviews.
This tech-savvy team keeps systems running smoothly by managing HR software, streamlining digital processes, and ensuring data accuracy across platforms like payroll, benefits, and talent management.
Who is the Human Resources Technology team?
This team champions a workplace where everyone feels seen, heard, and valued by promoting inclusive practices, advancing equity, and fostering a sense of belonging for all team members.
Who is the Diversity, Equity, Inclusion, and Belonging Team?
Who do you contact as the first step to take if you have discovered a Team Member has experienced an overpayment?
Who is HR Operations?
Send an email to the HR Operations Team with any known details. HR will schedule a huddle with all HR pillar leads and the assigned HRBP. During the huddle, we will review root cause and discuss future mitigating factors. Upon determination of the exact overpayment amount, the HRBP will meet with the team member to review.
HR Operations and Compliance manage required employment clearances for all onboarding new hires?
What is false.
HR Operations and Compliance only manage the FBI clearance for provisional hires.
The absence management team is responsible for which of the following:
A. Leaves of Absence
B. FMLA
C. Management of timekeeping and payroll
D. All of the above
What is D?
Absence management coordinates with LeavePro to manage team members who are out on leaves and manages timecards/payroll for these individuals for both intermittent and continuous leaves.
This team partners with leaders, HR Directors, and HRBP's to identify workforce needs and attract top talent.
Who is Talent Acquisition?
This team works directly with recruitment and onboarding of physicians, advanced practice providers, and residents.
Who is physician recruitment?
What is the escalation pathway when a team member has a concern in their department?
Who is the manager and HR Business Partner?
If needed, an inquiry can be escalated to Employee Relations and an HR Business Partner will reach out to the team member directly.
The organizational development and change management team drives growth and adaptability by guiding change initiatives, enhancing organizational effectiveness, and building strategies that support culture, leadership, and continuous improvement.
What is true?
How can I contact the HR Service Center?
A. Chat
B. Submit an HR case
C. Call (717) 851-5959
D. All of the above
What is D. All of the above?
This forward-thinking HR team designs and delivers cutting-edge learning experiences, integrates innovative technologies, and empowers employees through strategic instructional design.
Who is the Instructional Strategies and Innovation team?
This team works to educate clinical team members on properly transporting patients in a safe and efficient way to strive for zero harm for patients and team members.
Who are the Employee Health and Safety Coordinators?
The benefits team is responsible for managing team member salaries, job classifications, and market pay analysis.
What is false?
The benefits team focuses on health plans, retirement options, wellness programs, and other team member perks.
Which HR team focuses on creating a meaningful and engaging team member experience - from onboarding to career growth - by listening to feedback, enhancing workplace culture, and supporting every stage of the talent lifecycle?
A. Compensation
B. Talen Acquisition
C. Talent Experience
D. Organizational Development
What is C?
This team fuels employee growth by designing career pathways, offering training and development opportunities, and preparing the workforce for future success.
Who is the Workforce Development team?
A team member's department needs to be changed/corrected. Who initiates and what is the process?
Who is the HR Business Partner and doing a service now inquiry.
A case would be initiated for the HR Operations team to make the change. An essential function of the HRBP role is supporting the HR aspects of any business unit restructures, workforce planning, and succession planning.
I am injured at work. My next steps are to notify my leader, enter an incident report through my Employee Health and Safety Patient Portal, and call CorVel.
What is false.
The correct flow would be to notify my manager, enter an incident report through my Employee Health and Safety Patient Portal, and call PMA.
This team handles professional development, manager development, BLS/ACLS/PALS, and workplace violence:
A. Instructional Strategies and Innovation
B. Organizational Development and Change Management
C. Strategic Initiative Education
D. Workplace Development
What is C?
Aligns business objectives with team members and management within assigned business units.
Who are the Human Resource Business Partners?
These two specialized talent acquisition teams play a vital role in patient care by recruiting top talent in key clinical areas.
Who are Talent Acquisition Nursing, Nursing Support, Behavioral Health and Allied Health?
What steps are involved for someone who needs an ergonomic assessment through Employee Health and Safety?
What is complete a questionnaire, complete the LMS, make adjustments to work area, request an in-person assessment.