General WellWorks Knowledge
The building where WellWorks is located.
What is Grover Center?
What the Wellness Specialist should grab if someone asks for a locker
What is a Locker request forum?
The amount of people that should be working at the front desk
what is one?
The Wellness specialist should do this if a member does not have a photo attached to their account
What is tell them we need a photo for our system?
The people that are allowed to check out keys and IPad.
Who are Group Fitness Instructors?
The two current student managers
Kristen and Jordan
One should do this if there is a piece of equipment that is broken.
What is File it on the maintenance log?
the place the Wellness Specialist should put the opening/closing log after it is completed.
What is Cyndi's mailbox in the mailroom?
The thing you should do on Fusion if a member asks for a sweat towel.
What is search them up on the equipment tab, then check out the number on the towel to their name?
The website used for scheduling members a massage.
what is bookings?
The permanent staff of WellWorks.
Who is Cyndi, Jacob, Jenn and Louise
How one would go about seeing if there is money on a members account
What is search the member up and look at account balance?
where the key is that opens up the cabinet drawers is located
What is on the safe?
Where one should look to see how much Personal Training Sessions/Massage sessions a member has
What is under the Multi-Visit Passes tab in the members profile
The snow level that causes WellWorks to close due to safety concern
What is a level 3?
What Wellness Specialist and Personal Trainers should wear while working
what is a WellWorks shirt or sweatshirt and their nametag
The way you should spot a member who is doing shoulder press/chest press.
What is spotting from the wrist?
The order one should contact for someone who did not show up for their shift.
What is the person who did not show up, the person on call, one of the student managers, then Jenn or Cyndi?
Different types of memberships WellWorks offers (there is 6).
What is Community, Virtual, Silver Sneaker, OU Employee, OU Spouse/Partner and Youth?
Reiki (describe what it is)
What is a non-invasive massage that helps guide energy through the clients body
The year WellWorks was established
What is 1994?
What is look at the outlook calendar to see if there are any scheduled massages for the day, then if there is, put that massage on the massage log?
What the Wellness Specialist should do if the sign-in tablet is not working.
Different Types of massages (theres 7)
What is Regular massage, cupping, hot stone, coining, chair, prenatal and Reiki?
the volume that the check-in computer should be set to
What is 25?