WEST
What percentage of survey respondents noted excessive waiting times?
26.5%
What was the yearly clinical staffing cost?
$1,147,279
The Student Health Services (SHS) served the medical needs of 34,700 students of which university?
West Coast University
What services were available for minimal fee?
Pharmaceuticals, Immunizations, Extensive Physicals, Specialized Labs
About this percentage of meetings with medicine doctors (MDs) could be treated by a nurse practitioner (NP)
22%
What was the percentage of walk-ins?
60%
Where was the clinic centrally located near?
Busy campus open air-theater
One nurse practitioner was always on duty as a what?
Triage
What was changed from Current Flow System (Exhibit 6) to the New Flow System (Exhibit 7)?
Teams (of MD, NP, MA)