AIA
What is the Consumer Converged Offer?
20% off AIA C
What product will AT&T allow customers to try risk free for 30 days!?
AIA-B- after 30 days it is a 36 month agreement on the equipment.
What is the SPIFF for Event VGAs?
$50
T/F- AIA-B counts towards your AIA-CR
FALSE! only AIA-C counts towards CR
What is an Affiliation Code?
When an organization has a FirstNet Agency Paid account that extends their benefits for Sub Paid accounts
What is the Business Converged Offer?
$20 off AIA B
What is the apple triple play ?
Buy series 17 and get apple watch+ipad for 0.99 each
What are the 3 tiers to the PPVGA stretch goal incentive
$100
$200
$300
T/F- Min 7.0 Power Rank is needed for all Incentives
True
How many events do you need per week?
2
Does AIA - B have a contract agreement?
Yes ! the device goes on a 36 month installment plan
What exclusive reward can we offer the customer if they activate a PPVGA/AIA to leverage other products?
$100 Visa Reward
How many watch sales do you need to qualify for Samsung Rewards?
3
What is the VGA weight for RSCs
35%
T/F - You can do a Next Premium trade in on 55 plus
false
What is the most important step in setting up AIA- C?
Submit them as a lead so you can follow up and get the activation posted.
What is the AIA-B promo?
$360 credit for 36 mo = $10/mo
20
HTP covers theft and loss
false- they will fix or replace !
What are Downtime Activities for slow periods throughout the day ?
1. Ask for referrals from Friends and Family
2. Social Media
3. CCLM Leads with VIP Appointments
4. Answer the phone
5. Flyering
6. Clean your store
7. Small Business Leads
8. Marketing Leads
What do we do when salesforce gives us an ISSUE?
1. Call Melanie to troubleshoot
2. Submit an Issue Button with screenshots
3. Send all info to Melanie so she can escalate the issue
4. Tell the customer we will call them back in 48 hrs with a resolution and submit the lead.
How much is the FirstNet Triple Play? (What are the 3 products)
$49.99 for Watch, Tablet, and phone line
T/F - 4 new lines will give you $100 SPIFF
False- 4 new AAL
3 Requirements for the customer to receive the switcher credit ?
1. Account in good standing (not past due)
2. Atleast 4 months active with previous provider
3. Bill uploaded on Reward Center must show installment balances or Termination Fee for each number they are switching
Where can you look up Affiliation Codes for Firstnet?
1. Go to MST
2. Hit Firstnet
3. Eligibility
4. Type organization name