The RACI Fundamentals
The letter in RACI that stands for the person who actually performs the task.
What is Responsible (R)?
The golden rule of RACI is that there can only be one of this role per task.
What is Accountable (A)?
The lighting subject matter expert consulted for the RMP Program.
Who is Aaron?
Responsible for the PM Tri-State commercial cooling program.
Who is Dan?
Informed when an invoice has been sent to clients.
Who is AP Accounting - ES finance team?
The one and only person for each task who has ultimate ownership and decision-making authority.
Who is Accountable (A)?
The practice of involving the team in the creation of the RACI matrix to gain buy-in and clarify roles.
What is engaging stakeholders early?
Responsible for RMP outreach activities.
Who is Zack, Easton, and Kevin?
Responsible as branch outreach lead for the PSE commercial food service program?
Who is Lindsay?
Responsible for engineering for HVAC Water Heating.
Who is Ron?
The role for those who need to provide input and insights before a decision is made.
What is Consulted (C)?
A common pitfall that occurs when a RACI matrix is not regularly maintained and becomes inaccurate over time.
What is a lack of real-time updates?
Responsible for processing lighting claims across programs.
Who is Kem, Emilee, Michelle, and a new hire?
Consulted on the Market Share Reports that Declan puts together.
Who are PMs, and TAMs?
Responsible for engineering for food service.
Trick question backfilling currently, but right now who is Kyle?
This role is for those who are kept in the loop about progress but are not directly involved in the execution.
What is Informed (I)?
The risk that arises when a RACI matrix is too large and complex for a project, leading to confusion instead of clarity.
What is overcomplicating the matrix?
Accountable for the assignment sheets for SCL HVAC+ Program.
Who is Skye?
Responsible for meeting program goals and budgets.
Who are the PMs?
Accountable for meeting program goals and budget.
Who is Monica?
Some groups include a category for "S" in a variation of RASCI matric or chart.
What is Support?
When building a RACI matrix, listing tasks is a key step that comes before assigning roles.
What is breaking down the work or listing tasks?
Responsible for in-box and hotline for PNW HVAC+ & Lighting, & Avista Foodservice for Avista and PSE.
Who is Kem, Declan, Skye, Emilee, Eren?
Supports DEI initiatives for West programs and responsible for PSE Food Service program.
Who is Shayna?
Responsible for Avista deliverables like invoices, meetings, monthly reports, and IRPs.
Who is Natalie?