Koodo Internet
SmartHome Security (SHS)
TELUS
Koodo
T/K Fun Facts
100

True or Fale

Koodo Internet requires a credit check

False

No credit checks are required

100

What is the name of the entry-level SmartHome plan?

HomeView

100

How do you apply for the TELUS Family Discount (TFD)?

You don't! It's applied AUTOMATICALLY on eligible plans!

100

How do you obtain a SCT code?

Generate code in Partners!

Tools - RSCT

100

True or False

You can earn up to $300 with Refer-a-Friend on TELUS

TRUE! 

200

What is in Happy Stack?

Koodo Internet, Phone Plan & Stream+
200

TELUS SmartHome Security packages start at?

$18/month

200

What is a Bring-it-Back Top-Up?

BiB Tip-Ups are additional discounts available for select devices on Bring-it-Back.

200

Name 3 Perks offering on Koodo

International SMS

Rollover Data

Unlimited LD Pack

Premium Voicemail

200

What year was Koodo introduced?

2008

300

What is the FIRST thing you should do before starting your pitch for Koodo Internet?

CHECK THE ADDRESS!
300

If your customer activates a Pro-Monitored SHS FIRST, then activates on TELUS on an PREMIUM UNLIMITED plan, what will be their M&H discount?

$20/month on EVERY mobility line!

300

What are 2 benefits of choosing Bring-it-Back (BiB)?

Ability to renew every 2 years

Lowest financing prices on premium network

High-end devices at the BEST price

Convenient option to return device vs selling privately

300

Some Koodo plans offer this service FREE for 3 months, what is it?

AMAZON PRIME!

300

What is Call Control?

Call Control allows customers to reduce the amount of SPAM callers they receive, by challenging incoming callers to enter a randomly generated number (0-9), which the caller must press on their keypad before the call can be connected.

400

Where do you find the Address Service Qualification (ASQ) form?

Partners Content Page

400

Provide me with 2 Customer Benefits for SHS

Peace of Mind: Intrusion Detection, 2-Way Voice Communication, Smoke & Fire Protection

Smarter Control: Lock/Unlock, Control Climate & Recieve Notifications via SHS app

Smarter Safety: CO & Water Leak Detection

Smarter Savings: Energy Cost Savings

Smarter Convenience: Manage Home Remotely Insurance Savings

400

What are the 3 TELUS Easy Payment Options?

Low Monthly

Zero Upfront STANDARD

Zero Upfront PREMIUM

400

Provide 3 features of DCC

Lost & Stolen Coverage

Accident Coverage

Unlimited $39 Screen Replacement

Repairs beyond Cracked Screen Coverage

Unlimited Tech Support 

Unlimited Photo/Video Storage

Faulty Battery Replacement @ $0

400

How does TELUS Refer-a-Friend & Koodo Refer-a-Friend differ?

TELUS offers ONE TIME $75 RAF Credit, while Koodo offers $25 RAF Credit OVER 5 Months ($5/month)

500

How many square feet does the included WiFi 6 Lite Booster cover?

A. 800 sqft

B. 1200 sqft

C. 1500 sqft

D. 1800 sqft

D. 1800 sqft

500

How do you overcome an objection to a customer who lives in a condo or apartment?

Benefit from Automation features such as LIGHTING & HEATING, and can see what is happening in your unit with an INDOOR CAMERA

500

What is the discount when adding Stream+ Basic OR Premium for 24 months on a 5G+ Premium Unlimited Plan?

$8/month for 24 months!

500
How much is DCC monthly? How many claims can a customer have PER YEAR?

$15/Month

2 Claims per Year

500
Name 2 past Koodo mascots

Koodo-cisers

El Tabador

Koodo Gingerbread People/Sugar Streak

Big-Mouths