Show:
Eligibility
MED, DEN, VIS, FSA
Life, AD&D, Disability
Life Events/Audits
Processes and Procedures
100
For both groups, are Domestic Partners Eligible?
No, however Common Law SP are eligible in AL only.
100
For Salary, how many MED, DEN and VIS plans are there?
One MED, one DEN and one VIS.
100
For Salary, What is the maximum Basic Life death benefit for Retirees?
$3,000
100
What is the effective date for all listed Life Events?
Date of Event
100
How do Hourly and Salary EEs change address, DOH or DOB?
Local HR - Demographic Changes
200
How many Salary eligibility groups are there?
6 ABLU OBLU RBLU Y PBLU VBLU SBLU
200
What is the annual max contribution for HCFSA? DCFSA? Who admins the FSA?
2500, 5000 (household) ADP
200
Which 2 Hourly Groups are eligible for Supp Life?
GUN and GUNU
200
For a LOC event, what DEP changes are allowed?
Can add a new dependent as a family member Cannot delete a dependent from family members
200
If EE says that there has been an incorrect deduction, what process will you follow?
Deduction Correction Process
300
For Hourly Eligibility Groups DAN and DANU, what is the coverage begin date/wait period?
1st of the month coincident following 90 days
300
Both Groups, What is the Co Pay for Standard Progressive Lenses under the VSP VIS plan and how often is it covered?
$55, every calendar year.
300
If a Salary EE wants to increase their Supp Life, how much can they elect without EOI?
1x annual salary
300
How long does an EE have to send in documentation for audit after audit closes?
Participants can send documents up to 60 days after the audit close. Documents received within 60 days will be reviewed and do not require a case. For documents received after 60 days, forward a case for documents to be reviewed.
300
What is the amount of the tobacco user surcharge? How can EE have this removed?
15% surcharge for tobacco users. Employees who complete the Quit for Life tobacco cessation program can have the tobacco surcharge removed. Wayne Farms will notify ADP as they receive confirmation from Quit for Life and ADP will update the enrollment.
400
If an Hourly EE is transferred, is there a break in coverage? When can they make elections?
Transfers - No break in coverage. The employee will have a 30 day window prior to their benefit effective date to makes elections. The Eligibility date for New Benefits start on the 1st day of transfer.
400
For Hourly, Which 3 Eligibility Groups are eligible for the Basic MED only?
Danville DAN, DANU Dobson DOB Pendergrass PEN
400
How many weeks of benefits do Hourly groups DHN, ENT, ENTU get for STD?
135 weekly benefits
400
If EE is not currently enrolled and gets married, can EE newly elect MED and add DEPs?
Yes, Can change from No Coverage to Coverage and add dependent.
400
Who is responsible for the communication of approved appeals? Denied appeals?
Approved appeals will be routed to -NASC-HW-Tier 2. ESR III contacts employee and informs of the approval and takes any further action required to resolve the SR. Client is responsible for the communication of any appeal which is denied.
500
Are retirees eligible for Post 65 coverage? Do they have split records for SP, if yes, what is the eligibility groups for these people?
No. Yes, SP has split records with group PBLU.
500
For Salary (Basic) MED, is allerfy testing and treatment covered? If so, at what amount and does deductible apply?
Yes, covered at 100% with a $30 copay and is NOT subject to deductible.
500
What are the 2 options for LTD for Salary? Who pays the premiums? Is EOI required? And what is the max benefit amount?
Basic LTD and Supp LTD. Basic is paid by ER, Supp is paid by EE. EOI is not required for basic, is required for a non new hire for Supp LTD. Max benefit for both is $230,000.
500
What docs are required for SP? How does this differ from required docs for Common Law SP?
1 item required from List A or 2 items required from List B. 2 items are required, Affidavit and proof of joint debt
500
Both Groups: If an EE calls wanting to know who is listed as BN and how to change designation, what steps do you take to assist EE?
ESR advises this information cannot be given over the phone and escalates case for Confirmation Statement. ESR informs employee that beneficiary forms can be obtained from their HR rep. ESR advises the team member to fax the completed form to 801-956-4519