Intrapersonal Communication
Cultural Communication
Talking & Listening
Building Relationships
Conflict in Relationships
100

What is the term for internal communication, such as thinking, reflecting, or talking to oneself?

Self Talk

100

What is a learned system of shared perceptions, beliefs, values, norms, and rules that shapes a group’s behavior?

What is Culture?

100

What is the purposeful communication of personal information about oneself to another person?

What is self disclosure?

100

What is the exchange of messages between two people?

What is interpersonal communication

100

What is a difference of opinion between people?

What is a disagreement?

200

What is the mental image or evaluation a person has of who they are?  

What is self-concept?

200

 A term that refers to a cultural group within a larger society, such as an ethnic, religious, regional, or LGBTQIA+ community?

What is a co culture?

200

What is the process of receiving, interpreting, and responding to messages?

What is listening?

200

What process helps reduce uncertainty in new relationships by gradually revealing personal information

What is self-disclosure?

200

Immediate, automatic bodily responses to stimuli- like your heart racing when startled or your stomach tightening in anger

What are emotions?

300

What is the process of selecting, organizing, and interpreting information to make sense of people and events?

What is perception?

300

What is a generalized belief about the attributes of a social group that can lead to snap judgments about individuals?

What is a stereotype?

300

What three-step communication strategy involves describing an event, offering interpretations, and seeking clarification?

What is perception checking?

300

What is the attempt to create a favorable impression of oneself through verbal and nonverbal presentation?

What is impression management?

300

What is a resource that others value. 

What is a power currency

400

What term describes the ability to perceive, understand, manage, and use emotions in oneself and others?

What is Emotional Intelligence?

400

What is the tendency to judge other cultures using the standards and assumptions of one’s own culture?

What is ethnocentrism?

400

In the listening model, which stage involves comprehending or decoding the sender’s message?

What is understanding?

400

What term describes behaviors people use to sustain closeness, satisfaction, and stability in a relationship?

What are relational maintenance behaviors?

400

What type of statement expresses one’s own feelings and needs rather than blaming or judging the other person?

What is an “I” statement?

500

What are general patterns of communicative behavior, such as introversion/extraversion, argumentativeness, or self-monitoring?

What are communication dispositions?

500

Which theory explains how people manage “face,” or public self-image, during intercultural conflict?

What is face negotiation theory?

500

What listening approach involves giving full attention, demonstrating engagement, and responding thoughtfully to the speaker?

What is active listening?

500

What are the natural tensions in relationships, such as autonomy versus connection or openness versus closedness?

What are relational dialectics?

500

What is the overall term for constructive strategies used to address disagreement, manage emotions, and seek mutually beneficial outcomes?

What is conflict management or conflict resolution?