Misc.
The coin machine account number?
What is 120056002?
IT Phone Extention.
What is 2190?
How do you change a member's address on the DNA?
From the member’s Relationship Profile, select More > Address Change from the navigation bar.
entering one digit higher or lower than your security code is called?
Ambush Code
Loss Prevention's phone extension is 4984?
No, it's 4904
How many times should you count your money?
3 times
True or False. Non-members can use our drive-thru to do shared branch transactions?
False
What system do we use to submit a dispute?
Centrix
Fill in the blank:
When an amount on the slip is changed the member must initial and ___________________.
the employee must notate on the slip whether it was changed due to the members request or MIDFLORIDA's. (i.e. member error or teller error)
A pink heart near the bicycle sticker in drive-thru.
What is the all clear signal sign?
We can process a check advance on an account as long as the amount is available.
False. Member's account has to be positive for 24hrs.
Non-members can notarize forms with our credit union with no fee.
Non-Members may request notary services at any MIDFLORIDA Branch. Non-Members are not charged a fee for utilizing MIDFLORIDA’s notary services.
True or False: Nonmembers are allowed to do cash advance transactions.
False
a report that U.S. financial institutions are required to file with FinCEN for each deposit, withdrawal, exchange of currency, or other payment or transfer, by, through, or to the financial institution that involves a transaction in currency/coin of more than $10,000.
CTR