Door #1
Door #2
Door #3
100

IV start kits are on backorder and nurses will need to gather their own supplies for now.

What is a huddle announcement? Rationale- this is quick information and all RNs need to know.

100

There has been an increase in unassisted falls related to toileting in the past week on one unit.

What is the UPC? Rationale- UPC should investigate/ discuss why the increase. Are purposeful rounds happening? Are family getting them up? Are there issues with bed alarms? Is it the same patient who is confused? 

100

The department has achieved their goal of 75% certified nurses.

What is a staff meeting, huddle announcement, or kudos board? Rationale- message and celebrate anywhere and everywhere!

200

The Bladder Management protocol has been merged with the Urinary Retention algorithm and there is a new policy.

What is a staff meeting? Rationale- All RNs need to know but it might require some education/ explanation.

200

The unit wants to try for the Beacon Award and you want to recruit team members to work on the application.

What is a staff meeting? Rationale- recruitment will require explaining the Beacon and the reason to pursue it, which all should hear. 

200

As part of an RCA on a fall with injury, chart audits and discussions with the RNs caring for this patient revealed variation in how the risk factor of "impulsivity" was scored when completing the HDS, resulting in different scores shift to shift and variation in fall prevention measures.

What is the Fall focused Committee? Rationale- findings should be brought to this team for problem-solving and identifying next steps.

300

Nurses and PCTs are inconsistent in completing I&Os as ordered and there is confusion if the other has completed it.

What is UPC? Rationale- what is causing the confusion? More investigation is needed to solve the right problem.

300

The unit is not meeting target for their patient experience scores related to the Nurse Communication Domain.

What is a staff meeting? Rationale- Strategic goal performance should be shared with all staff, however, the UPC should dig into whether any of the 3 questions might be driving the poor Domain score and/or if established practice has drifted (e.g. BSR, rounding, updating whiteboard).

300

The L&D unit has reliably established QBL (not using EBL) as standard practice to prevent PPH but recent data shows they have suddenly dropped from a compliance of >90% to below 75%.

What is either a Huddle Announcement or a staff meeting? Rationale- if its an established practice, asking the broader team about potential drivers is a logical start (have the scales disappeared? failure to stock pads? New OB or RN?). Answers or ideas drives next step...

400

A review of safety events via SERT uncovers similar medication errors have occurred on multiple IP units and in the ED.

What is the Coordinating Practice & Quality Council? rationale- the issue spans units and service lines so requires the CPQC to discuss how to address (e.g., more investigation, education, short-term task group)

400

An audit reveals that compliance with documenting VS per policy is consistently below 50% per month for 6 months. 

What is a staff meeting? Rationale- Expected performance for safe practice should be related for all staff's awareness, however, discussion on why the gap exists and how to improve practice belongs in the UPC

500

There has been an increase in patients holding in the ED due to delayed admissions to the Acute Care units.

What is the Acute Care Practice & Quality Council? Rationale- delays are occurring on more than 1 unit. If discussion reveals units have different reasons, topic should go to their UPCs next.

500

A new graduate has an idea for their EBP project and wants to implement the change.

What is the UPC? Rationale- The UPC should review, but does not necessarily "own," all proposed practice changes for alignment with unit goals, need/utility, and support/feedback prior to and during implementation.