the process by which we send and receive messages
Communication
the way the body is used to communicate through facial expressions, gestures, and hand signals
kinesics
cultures that elevate relationships over business, community, collectivity, and insiders and outsiders are clearly distinguished
high-context cultures
anything that represents something else
symbol
the power of space in communication
proxemics
the use of one's own culture to evaluate other cultures
ethnocentrism
the customs, traditions, language, and history of a group of people
culture
the concern about HOW something is said rather than WHAT is said
paralanguage
generalizations about a group of people
stereotypes
a human's sense of right and wrong
ethics
65% of human language is this...
nonverbal communication
shorter-term relationships, values of independence and individualism, freedom, and equality
low-context cultures
anything that impedes the communication process
communication barrier
the response(s) that receivers use to communicate to the sender
feedback
the type of time system that values patience and allows for everyone to have their own time schedule
poly-chronic