Charmoji's
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What is 30$ Fish
Goal conversion
What is 30%
The four types of warranties
What is In store damages, Functionality failure, Missing stone, Surface quality
Give a name get a name
What: Is introducing yourself and asking for a customers name
What is the Evergreen Promotion, and when is it active?
Buy 2 charms get 15% off. Only active when no other promotions are going on
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What is Paw Print's on my heart
Current Metric focus
What is: Hitting our transaction goal
What is the maximum amount of charms under a pillow?
Five
The minimum amount of questions you should ask before showcasing product
What is: 2-3 Questions
The birthstone color for the month of November
What is Citrine or Yellow
🔴 ➡️ 🔵 ⭐
What is small starfish
The percentage of new MyPandora signups
What is 30% but we're aiming for 50% so we can easily achieve the 30%!
When are you allowed to task?
When the store isn't busy or when a lead puts you on tasking duties
3 examples Non product add-ons to push at the end of a sale
Polishing cloth, Clasp opener, Cleaning kit, Gift box
Any three gifts under 75$
Answers will vary
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What is Cherry Blossom
When does each conversion segment close?
00:59 every hour
What do you do if an item has sold out on a top tray?
Replace it with a similar or like item and always remember to price.
We want no empty spaces!
3+1
The percentage off the new gift sets relative to their item's price purchased separately
What is: 18-21% off
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New Gingerbread Angel Emoji
The power of two
What is 2 Transactions per hour, 200 ADS and 2upt
The Closing Check list for Associates
(11 Items)
Mopping, Sweeping, Filling boxes and bags, Windex, General cleaner, Filling display trays, Checking Bopis, Trash, Putting selling trays away, dusting, Charging IPads and Moneris.
The Four Stages of the selling ceremony
What is: Welcome, Discover, Showcase, Conclude
The metal underneath the 14k gold plating
What is Mixed metals, mix of sterling silver and copper