Policy/Procedure Violations
What is an MRR?
Minor Routine Repetitive
You see a forklift driver activating a forklift without their seatbelt on.
Stop the driver and have them safely park the lift, dismount, ask them why they're not wearing their seatbelt and collect statement. Submit a near miss.
Supervisor needs to look at drivers forklift history. If there are no incidents in the past two years, they need a post-incident review.
You see garbage on the operations floor.
Pick it up and throw away.
You witness an employee who's behavior is erratic and you suspect they may be under the influence.
Yourself and another leader need to fill out an Observed Behavior form found on The Vine. You will come to a conclusion together for next steps, based on the results of the form.
You've come across an employee laying on the production ground, seemingly unconscious.
Assess the scene. Attempt to establish communication with the employee. If not breathing, follow first aid training. Call 911 if needed.
If you are not first aid trained, call out for help and do the best you can.
An employee has a black water bottle on the production floor.
This is a GMP violation. The bottle needs to be removed from the floor and employee needs reminded that only clear bottles are permitted.
You see the CEO walking in an operational area without the necessary PPE.
Politely remind them to put their PPE on.
Which two agencies oversee the wine industry?
Tax and Trade Bureau (TTB) and the Food and Drug Administration (FDA).
One of your employees is continually showing up late?
Talk to the employee and see what the situation is.
You've been notified that there is an active shooter onsite.
1. Run
2. Hide
3. Fight
You hear loud music that contains profanity anywhere onsite.
Address it. Turn it off or change it. Remind the employee(s) that we have guests that walk through the facility for tours.
There is a contractor on a boom lift that is not wearing fall protection.
Stop the driver, have them safely park the lift, dismount, and ask them why they're not wearing their fall protection. Ask who their foreman is and have them come over to discuss. Collect statement.
Submit a near miss.
Someone is consistently showing up to work disheveled and seemingly unclean?
A discussion is needed with the employee in regards to personal hygiene and the importance of cleanliness in a manufacturing setting.
Can an employee take an unpaid day if they have vacation in their bank?
No - per current policy.
A severe weather alert was been sent out by the National Weather Service and you have multiple employees calling stating they are uncomfortable making the drive.
Remind them they can use sick leave or vacation.
A notice will go out if there is a site shut down. Main constituent is if the roads to the facility are open or closed.
An employee reports to you that they saw another employee take an item from the Avanti market without paying.
Get a written statement. Call Avanti and have them check the camera.
You witness an unauthorized employee break the plane of a confined space.
Stop the situation. Have them fill out a statement. Send them home pending an investigation. Submit a near miss.
You see an employee is wearing a wedding ring with stones while working the bottling line.
Remind the employee that most jewelry is not permitted on the operational floor. Rings without stones are permitted.
You are walking through production floor when you see two employees having a heated argument that is quickly escalating.
Break it up immediately. Pull them aside and start collecting statements wrtiten. Contact HR.
Allowed to suspend employee(s) in the moment if needed.
You are in your office when the ammonia alarm system suddenly starts sounding.
Get out of the building as quickly and safely as possibly, sweeping the building as you go. Meet at your assembly point.
you are accountable of knowing who on your team is onsite each day.
A bottling operator addresses with you that a process or procedure required for their job does not make sense.
Set aside time to look at the procedure with the employee. It may be a misunderstanding or need further review.
An employee is stating they are having pain in their back.
Ask the what, where, when, and why? Can they continue doing their job? Do they want to be assessed by a medical professional?
Submit incident report.
What are the 5Ss?
Shine
Sort
Sustain
Set in Order
Standardize
One of your employees feels they are a victim of harassment by another employee.
Sit down with employee and capture their statement.
Report it to HR.
Ethics hotline is also available if the employee would like to be anonymous.
A small fire has broken out in the warehouse. There is a fire extinguisher within reach that you feel could easily diminish the flames.
1. You can leave the area, pull fire alarm, call 911/help.
2. After calling 911 and pulling the fire alarm, you can utilize the fire extinguisher if you know how, and if you have an exit point.