CAPS Services
CAPS Referral Process
Crisis Warning Signs
Crisis Intervention
Suicide Myths vs. Facts
100

How much do CAPS services cost?

Free!
100

List at least two places the BCMSU CAPS referral form link can be found.

BCMSU CAPS home page/website, flyers posted around campus with QR code

100

What are 2 physical warning signs that could indicate a potential mental health crisis?

Answers may vary:

  • Significant weight loss or gain without explanation.
  • Sleep disturbances (too much or too little).
  • Fatigue or lack of energy despite resting.
  • Neglecting personal hygiene or appearance.
100

What is one phrase you can use to validate someone’s feelings during a crisis?

Ex: “It sounds like you’re feeling really overwhelmed right now. I’m here to help.” 

100

True/False: People who talk about suicide won’t really do it.

False- Almost everyone who attempts suicide has given some clue or warning. DO NOT ignore warning signs.

200

True/False: Unscheduled walk in appointments are permitted for mental health crisis/emergency situations

True: Unscheduled walk in appointments are ALWAYS allowed for mental health crisis/emergency situations

200

____ is a free telehealth platform that provides free counseling sessions to all enrolled BCMSU students (available during weekends, evenings, and semester breaks). Just make sure to use your Montclair email address to avoid getting hit with a fee!

UWill

200

What are 2 emotional warning signs that could indicate a potential mental health crisis?

Answers may vary:

  • Intense feelings of sadness, anxiety, or rage.
  • Severe mood swings that interfere with daily life.
  • Feelings of being overwhelmed or unable to cope.
  • Statements like “I just can’t take it anymore.”
200

What is one thing you should never do when trying to de-escalate a crisis?

Raise your voice or argue with the individual, threaten the individual.

200

True/False: If a person is going to attempt suicide, nothing is going to stop them.

False- Most who attempt suicide remain uncertain until the final moment.  Most don’t wish for death, just for the pain to stop.

300

Where is the BCMSU CAPS office located, what days is BCMSU CAPS open, and what are BCMSU CAPS office hours?

2nd floor of Talbott Hall in the Wellness Center, Monday-Friday, 8:30am-4:30pm

300

____ is a program that offers quick, informal, and confidential one-on-one consultations with BCMSU CAPS counselors, available both in-person and via Zoom. Sessions typically last 10-20 minutes, making it an easy way to chat about specific concerns or get a feel for counseling—without any commitment.

Let's Talk

300

What are 2 behavioral warning signs that could indicate a potential mental health crisis?

Answers may vary:

  • Drastic changes in mood or behavior (e.g., extreme withdrawal or aggression).
  • Loss of interest in previously enjoyed activities.
  • Talking about feeling hopeless, trapped, or having no reason to live.
  • Sudden increase in substance use (alcohol, drugs).
  • Engaging in reckless or dangerous activities.
  • Giving away possessions or writing a will.
  • Uncharacteristic absenteeism from classes or social obligations.
300

What should you do after a crisis to promote your own personal self care?

Debrief with RD, CAPS, family, friends, etc (protecting confidentiality), seek out support, self care activity of choice

300

True/False: People who die by suicide are unwilling to seek help.

False- More than half of those who have died by suicide have sought professional help within six months of their death.

400

What 3 drop in groups does CAPS have?

Queen's Group, The Brotherhood, & First Gen Group

400

True/False: You should put as little information on the CAPS referral form as possible.

False- We ask that you please put as much detail as possible when submitting a referral form.

400

What are 2 social warning signs that could indicate a potential mental health crisis?

Answers may vary:

  • Isolating from friends, family, or social networks.
  • Struggling to maintain relationships or interact effectively.
  • Sudden outbursts in social settings.
400

When should you refer a student to CAPS?

Answers may vary:

  • If you are feeling drained (student calls on you too often and for too long) 

  • If a student’s comments frighten you (i.e student mentions that they want to hurt themselves, someone else or if someone is hurting student) 

  • If a student’s behavior frightens you (i.e. they see or hear things that aren’t there) 

  • If a student displays marked changes (stop responding to you, or change their tone with you)

400

True/False: Anyone who attempts suicide must be psychotic or insane

False- Most are not psychotic, but many are depressed.

500

What is the BCMSU CAPS after hours phone number?

973-655-5211 and select option 2.

500

True/False: You need a student's permission in order to submit a referral to the BCMSU CAPs office

False- You do not need a student's permission to submit a referral on their behalf to the BCMSU CAPS office, but you must let them know that a referral was submitted for them.

500

Under what circumstances do you notify and involve an on duty RA or security with regard to a mental health crisis?

If a student has expressed thoughts of wishing to hurt or kill themselves, or someone else.

In any situations where there is an immediate safety concern or threat of danger to self or others.

In any scenarios in which you feel uncomfortable handling on your own.

500

What does the V.A.R. stand for, when it comes to helping students in distress or crisis?

“V.A.R.”:

Validate (things you may say might include: “You are not alone”, “That is a lot”, or “That sounds difficult”

Appreciate their Courage (things you may say might include: “Thank you for sharing” “That took a lot of courage to say”, “You have taken the first in asking for help” 

Referral to CAPS or other appropriate department

500

True/False: Talking about suicide may give someone the idea 

False- Actually, the opposite is true.  Bringing up suicide helps the person feel like you are taking them seriously, helps them feel like you understand their suffering and demonstrates care and concern.