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Who's that client?
Outsiders who help
Document it
100

Client is new to Prospect and resides on the 5th floor

Who is JR? 
100
This is scheduled when arrears, behaviors or setting needs to be addressed

What is a case conference? 

100

Every month we do this once, have to make sure everything is running smoothly

What are unit inspections?

200

He enjoys eating fruit from the peach tree out back, as well as vending fruit on the corner

Who is MA?
200
We utilize the service, but he wants to include the clients in the joys of television

What is Optimum? 

Who is Jackson?

300

His daughter drops off food and money, yet he always seems to forget

Who is WS?

300
Theres a fire on 5 and a flood on 3, this is who you should call (after 911 for emergencies)

Who is John? 

400

He walks with a mask at times but when with staff hes always polite. 

Who is CA?

400

PD is out and there are non facility issues, this is who you call

Who is Brittany?

500

She may be a senior, but that never stopped her income

Who is HPT? 

500

A client is in crisis and wants to speak to a clinician fast, so they dial this

What is 988?