PEOPLE
SYSTEMS
GENERIC
CALL BACK
100

Spoke to someone who works at a restaurant, did not provide you the DM info, and does not know when the owner will be in but took your info. 

Gate Keeper - Left Message 
100

You get connected to a voice memo stating we will get back to your message. You leave them with your info.

No Contact - Left VM

100

Farmers Market, Flower Shops, Convenience Store, Supermarket, Fish Market, etc.

Bad Data

100

Spoke to someone at the restaurant, and they mentioned the DM is at the other location and provided you with the phone number. 

Gate Keeper - Got DM Info

200

Spoke to the owners' daughter. She confirmed that the owners will be in tomorrow and provided you with their email. 

Influencer - Got DM info 

200

Spoke to the owner and went over all the packages with him, and he asked you to call back tomorrow to finalize the deal. 

Decision Maker - Contract Out 

200

Spoke to someone, and they confirmed it's a butcher.  

Bad Data/Dasher
200

You sent the AO to the DM 3 days ago. You called the store, and the manager confirmed that the DM received the email and will give you a callback. 

Influencer - Follow Up 

300

Spoke to a manager. You discussed the packages with the manager, and she mentioned that she would go over them with the owner tomorrow. 

Influencer - Pitch

300

Spoke to the owner, they confirmed they are very busy for the next 3 months, and hung up. 

Decision Maker - Not Interested 

300

Spoke with the DM; he is interested in DD but confirmed he prepared his food from his kitchen at his house. 

Virtual Kitchen

300

Spoke to the manager, and the manager said the DM can talk to you in 2 hours. 

Influencer - Got Callback time

400

The waiter mentioned on the phone that their food could not be delivered.

Gatekeeper - Not Interested 

400

Spoke to the owner and discussed what DoorDash can offer in terms of rates. He wants to talk to his partner about it and asks you to call back in two days. 

Decision Maker - Pitch

400

Mx mentioned you have to call corporate and that they have over 60+ locations around the US and Latin America. 

Franchises 

400

Spoke to the DM for the first time and DM mentioned they are busy at the moment, to call back tomorrow and hung up. 

Decision Maker - Got Callback time 
500

Spoke to the owner, and he knows DoorDash - however, he doesn't speak English. He asked you to send him an email instead. 

Decision Maker - ESL Mx

500

You sent an AO to the DM 10 days ago but have yet to be able to get a hold of the DM. DM finally picked up, and you mentioned the AO to the DM again on this call.

Decision Maker - FollowUp 

500

Contains Multiple Restaurants - share the same kitchens, address, same floor but have different points of sales. 

Food Hall/ Food Court 

500

Spoke to the waiter, the owner in the background asked you to call him back at 7 pm and provided his email and personal cell. 

DM - Appointment Set