Goretex PK
The first Goretex technology used in our Alpha SV.
What is:
Goretex XCR
The 3 types of Coreloft we use
Coreloft Regular
Coreloft Compact
Coreloft Continuous
Screens you use to identify a product
What is:
ATP/WO/PO
The Repair Action for a 70D issue.
Replace
For an item within PPL and repairable, what resolution would you select?
What is:
- Repair
3 discontinued Goretex technologies
What is:
- XCR
- Paclite
- Pro/Pro Shell
Other options:
- Paclite
- Goretex Active
Where to find your most up to date SLA's?
What is:
Daily Schedule
What is:
More options for search
When you have a seam that seems to be coming undone, what is the sub-issue and the repair action?
What is:
Unravelling OR Stitching coming apart
Action: restitch
An item that is within PPL, but not repairable, you would choose which resolution?
Product Replacement (voucher) for Guest
Product Replacement (FOC) for staff/pro/leaf
The material that Goretex is made of.
Bonus for what it will be made of by next season.
What is ePTFE
ePE new material
For items returning to the states after an assessment of 'Return Home As Is' what resolution do we choose and why?
What is:
Wash as most recent resolution. This generates a cost for manifest purposes.
Where you can find guests history
Touchpoints
The difference between Gore Delamination and delamination
What is:
Gore delamination is delamination between the layers (bubbling) - textile
Delamination is delamination in the construction e.g. pockets, zippers - construction
An Alpha SV that is Within PPL, with a tear on the left shoulder.
What is:
Not covered so no offer under PPL.
Offer RGC or 3rd Party Repair
The C-Knit backer is _______ durable, ______ breathable and ______ than tricot.
What is:
Less durable, more breathable, lighter
How we find the current equivalent of an old item that has been discontinued
What is:
Product Alternative List (PAL)
Where do you find information on RA numbers?
Bandaid Screen
Where can you find Product Issues when the resolution is 'Return Home As Is'
What is:
Assessment Chatter
Who do we change ownership to when creating a RWO
What is:
- Repair Queue
The difference between Goretex Most Breathable and Most Rugged
What is:
Most Breathable has a lower denier nylon and has a micro grid backer - it is more breathable.
Most rugged has a higher denier and is more durable. No grid backer
Our 6 product categories
50 bonus points for 2 extras
What is:
- Alpinism & Climbing
- Ski & Snowboarding
- Hiking and Trekking
- Trail Running
- Essentials
- Everyday
Bonus:
- Veilance
- System A
The process to find the size and style of zippers used for a main zipper
What is:
BOM screen, Non-Measured findings
Name all the possible locations of 70D
Hem cord
Waist cord
Cuffs
Hood Facing
Hang Tag
Donuts & Anchors
Brim stay tunnel
A backpack that is within PPL and repairable
Product Replacement (voucher) guest
Product Replacement (FOC) staff/pro/leaf