RPD
New Activation
Boost Protect
Auto Pay
Promos/Phones
100

What does RPD stand for? What is one very IMPORTANT feature in an RPD Account.

Retail Pay Later Dropship/Boost Protect 

100

What are each locations new activation goal? 

11th:26, 1720: 32, 4200: 39

100

What is Boost Protect Goal for this month?

70%

100

What is the ATU goal?

40%

100

Name Iphone 13 and Iphone 15 promos

13- 49.99 w/port, 199.99 non port/upgrade 15- 249.99 w/port, 349.99 non port/upgrade

200

True or False? CIP is not necessary to complete a dropship order.

False. You must complete CIP first and copy the verification ID before starting the dropship process. 

200

Name 2 devices on AAL Promo

Sam 16 $29.99 & Moto G stylus 2024 $19.99

200

How can a customer lower Boost Protect Cost?

Calling CS and purchasing BP by categories. 

200

What transactions require ATU?

4/100, RPD, Pay Later, 25 plan 

200

Leading android offer for 4/100.

Moto G 5G 2024

300
What type of payment methods are approved in RPD. 

Credit or Debit cards only. 

300

Name BOGO and GOGO devices

No BOGO or GOGO offers available at the moment 

300

What is the app offered by Boost Protect that protects the CX's device.

Lookout.

300

Why should you sign up a cx on ATU?

Saves $5 from a 65 or 55 plan and saves 4 in store fee. 

300

How much storage, MP, Display size does the Stylus 2024 have?

128 GB, 50MP back cam 13MP front, 6.7FHD

400

If I process an RPD request, but have a multiline account what happens to the other lines?

Lies are transferred over to the new post paid/pay later account. 

400
Can NPNP promo de used for an AAL transaction. Name a device and promo price.
Yes, Sam A15 $25 
400

What is the deductible for a screen repair or other damage.  

$29.99-$99.99

400

What benefit do we have offering ATU?

Secure 3MRC, Customer retention 
400

How much storage, MP, Display size, RAM, what sensors does the Moto Razr 2024 have?

256GB, 6.9FHD, 8GB RMA, 50/13MP, Fingerprint

500

Why would a customers RPD process be decline after they are approved? 

 CX failed to sign Financial agreement.  

500

What transactions are considered as new acts.

BOGOs, GOGOS, Port In's, New #'s, 4/100 Family plan, AAL.

500

How many claims can a cx make?

2 per 12 months 

500

How is the $25 plan offer become active? 

By selecting the enroll ATU button.

500

Name Some specs for the celero 5g 2024

fingerprint, water resistant, hearing aid compatible, NFC, Fast Charging