RPD
What does RPD stand for? What is one very IMPORTANT feature in an RPD Account.
Retail Pay Later Dropship/Boost Protect
Name 2 devices on AAL Promo
Sam 16 $29.99 & Moto G stylus 2024 $19.99
What is Boost Protect Goal for this month?
70%
What is the ATU goal?
40%
True or False? CIP is not necessary to complete a dropship order.
False. You must complete CIP first and copy the verification ID # before starting the dropship process.
Name BOGO and GOGO devices
No BOGO or GOGO offers available at the moment
How can a customer lower Boost Protect Cost?
By calling costumer service.
What transactions require ATU?
RPD, Pay Later, $25 plan.
Credit or Debit cards only.
Can NPNP promo be used for an AAL transaction. Name a device and promo price.
Yes, G 5G $9.99
What is the app offered by Boost Protect that protects the CX's device.
Lookout.
Why should you sign up a cx on ATU?
Saves $5 from a 65 or $55 plan and saves 4 in store fee.
If I process an RPD request, but have a multiline account what happens to the other lines?
Lines are transferred over to the new post paid/pay later account.
What phones are port in ONLY on Non CIP offer? Name two
What is the deductible for a screen repair or other damage.
$29.99-$99.99
What benefit do we have offering ATU?
Why would a customers RPD process be decline after they are approved?
CX failed to sign Financial agreement.
What transactions are considered as new acts.
BOGOs, GOGOS, Port In's, New #'s, 4/100 Family plan, AAL.
How many claims can a cx make?
2 per 12 months
How is the $25 plan offer become active?
By selecting the enroll ATU button.