RPD
New Activation
Boost Protect
Auto Pay
100

What does RPD stand for?

Retail Pay Later Dropship

100

Name 2 devices on AAL Promo

Sam 16 $29.99 & Moto G stylus 2024 $19.99

100

What is Boost Protect Goal for this month?

70%

100

What is the ATU goal?

40%

200

True or False? CIP verification ID# is not necessary to complete a dropship order.

False. You must complete CIP first and copy the verification ID # before starting the dropship process. 

200

Name BOGO and GOGO devices

No BOGO or GOGO offers available at the moment 

200

How can a customer lower Boost Protect Cost?

By calling costumer service. 

200

What transactions require ATU?

RPD, Pay Later, $25 plan.

300
What type of payment methods are approved in RPD. 

Credit or Debit cards only. 

300

Can NPNP promo be used for an AAL transaction. Name a device and promo price.

Yes, G 5G $9.99 

300

What is the app offered by Boost Protect that protects the CX's device.

Lookout.

300

Why should you sign up a cx on ATU?

Saves $5 from a 65 or $55 plan and saves 4 in store fee. 

400

True or false? Costumers make their own RPD application.

False. Store reps need to complete a RPD application.
400

What phones are port in ONLY on Non CIP offer? Name two

G 5G 2024 $99.99 & Moto G Stylus 2024 $99.99 port only
400

What is the deductible for a screen repair or other damage.  

$29.99-$99.99

400

What benefit do we have offering ATU?

Secure 3MRC, Customer retention 
500

Once a costumer gets approve and application is complete how do they get the phone?

Phone gets the phone shipped to their house by boost? 

500

What transactions are considered as new acts.

BOGOs, GOGOS, Port In's, New #'s, 4/100 Family plan, AAL.

500

How many claims can a cx make?

2 per 12 months 

500

How is the $25 plan offer become active? 

By selecting the enroll ATU button.