Help Center & Confluence
Pricing & Billing
Integrations
The Product
WIW Trivia
100
On the help center homepage, under which section can you find an article about ‘time off and shift requests?’
Scheduling Category
100
Can we ever accept monthly billing via invoice or PO?
No
100
What is the name of the only POS integration WIW offers?
Square
100
Is On-Demand Pay with Clair available for our customers in Canada?
No
100
What year were we founded?
2010
200
True or False: You can register for the live webinar from the help center home page?
True
200
Non-profit organizations are eligible to receive a ____% discount?
20%
200
What company has 2 different products that integrate with When I Work?
ADP
200
What tab is missing?
Positions
200
Where did Chad Halvorson work while he came up with the idea of When I Work?
A grocery store!
300
What is the name of the document customers must submit to qualify for the non-profit discount (with correct parenthesis)?
501(c)(3)
300
True or False: When I Work will build custom integrations for some complex customers in house.
False
300
True or False: Location based restrictions are only applicable to mobile clock-in methods.
False. You can also restrict location by using the IP address on a personal computer.
300
What month and year did this guy start with the company?
Jake started at WIW in August of 2021
400
What are the Customer Care hours (in CST) for tickets and live chat on Saturday-Sunday?
9 a.m. to 4:30 p.m. CST
400
Which report is not included in the ‘Standard + Attendance’ plan?
Custom Attendance Reports
400
What does it mean when we say ‘When I Work has an open API?’
It is publicly available. Eligible customers with tools and resources can build a connection to When I Work.
400
What is missing in this tab?
SAML SSO
400
Name at least two employees who make up our Product Marketing team at When I Work?
Rachel A., Chad B., Nicole W., Marie W. Kara B.
500
In 2022 our CSAT score as of October was _________%?
93%
500
A When I Work account must be in hibernation for a minimum of _____ days?
30 days
500
List the 5 major payroll integrations WIW offers.
ADP Workforce Now, Run powered by ADP, Gusto, Paychex, Quickbooks Online.
500
What are 4 things ‘Attendance Notices’ notify you of?
-When users clock in late
-Forget to clock out
-Clock in at the wrong location
-Forget to clock in.
500
In what year did we hit 100 employees at When I Work?
2016
