Who We Are
This group provides free in class training for all field staff.
Who is The SEER Group?
90 or 180 days.
How long is our service repair warranty. With and without membership?
As part of our "White Glove Service" Employee are expected to wear this inside of customers homes.
What are Shoe Covers?
The charitable organization Lifetime has supported since 2016.
What is Hagari Rwanda?
"Be THE example of extravagant generosity to our team members, clients, and community—locally and globally—through superior service, innovative products, and perpetual kindness."
What is the Lifetime Heating Cooling Electrical and plumbing's Mission Statement?
The equipment information needed to register equipment and process part warranties.
What is equipment model and serial numbers?
This guarantee covers the quality in which we perform our work.
What is the Craftmanship guarantee?
Lifetime gives back in this way through the month of December.
What is "Pay What You Can"?
"Embrase responsibility, commit to excellence, exceed expectations" is the definition of this core value.
What is ownership?
BONUS QUESTION!!!!
The time allowed to process a part warranty after the repair is performed.
What is 30 days?
CSRs are expected to do this on every phone call with customers.
What is verifying customer information?
Employees are empowered to offer these to customers experiencing personal hardships.
What is a care package?
The year Lifetime Heating and Air Conditioning was founded.
What is 2017?
BONUS QUESTION!!!!
10-year parts and labor come with this brand's unitary equipment.
What is Hisense?
3 key factors needed to properly size equipment.
What is square footage, register count, age of home?
The SEER Group has added this benefit to the employee handbook that allows employees to give back to the community.
What is one paid day a year to volunteer with an approved charitable cause?