Klaviyo Acronyms
KAV
What is Klaviyo attributed value
Name the feature that is a Klaviyo-curated collection of inspirational templates
What is Showcase
Name the 3 types of campaigns Klaviyo can currently send
What is email, sms & push
The data you're looking for is not available on our prebuilt dashboards. You should use this feature to start a report from scratch.
What is Benchmarks
These are dynamic groups of profiles within Klaviyo
What is a segment
Name 2 of Klaviyo's biggest SMS competitors
Who is Attentive, PostScript, Emotive, Omnisend (or others)
The metric that most of our customers set as there account conversion metric
CDP
What is customer data platform
This tool uses Copy.AI to produce suggested creative for customers emails
What is the subject line generator
This is what sets the automated series in Klaviyo in motion
What is a flow trigger
This data science report helps show you the best time to send to your audience
What is the Smart Send Time report
Where do I go to add a custom font?
What is Content > Images & Brand
This is a small widget that can be added to your Klaviyo form that allows customers to reopen a closed form
What is a form teaser
When you add an image to your SMS you are now sending an...
CLV
What is customer lifetime value
What is smart sending
This badge appears on an A/B test report when winning results are particularly strong
What is the statistical significance badge
What are the 3 steps of the current campaign flow?
By enabling this settings feature Klaviyo will help you avoid hitting your profile and SMS credit limits so that you continue sending campaign and flow messages
What is auto-upgrade
Create one of these template messages to help you respond to common customer SMS messages faster
What is a quick response
This is the metric that (with a few flow filters) kicks off a Browse Abandonment flow
What is viewed product
TOS
Name the 4 types of signup forms you can create in Klaviyo
What is a flyout, popup, full page or embed
You have set up a flow and what want to retroactively add customers to it. You must perform what action?
What is backpopulation
This report is external to the Klaviyo app but populated through our API and delivered to customers via CSMs
What is the QGR
What is admin, manager, analyst, content creator, campaign coordinator or support
Create one of these to be able to add a personalized block to your emails recommending specific products to a recipient
What is a product feed
This compliance feature which can be turned on and off helps you avoid sending mobile marketing messages at inappropriate times
What is quiet hours
If you use Klaviyo, but are not an ecommerce company this is most likely your conversion metric (if you are not using a custom metric)
What is active on site
GDPR
What is general data protection regulation
This a section of email content that can be saved, reused and updated across multiple emails stimultaneously
You are scheduling an email for a week from now. In order to maximize the number of people you send to you must select this option at time of scheduling.
What is determine recipients at send time
What is the campaigns trend report
When a customer clicks on 'Support' we provide 4 resources/links for customers to check out before reaching out via chat or email support. What are they?
Help center, Academy, Live Trainings, Community
Name 4 of the 8 initial condition options in the definition dropdown when you are creating a segment
What is What someone has done (or not done), Properties about someone, If someone is or is not within the EU (GDPR), Someone's proximity to a location, If someone is in or not in a list, If someone is or is not suppressed for email, If someone is or is not consented to receive SMS, Predictive analytics about someone
The texting number 559-86 ie KLY-VO, would be an example of what?
What is a vanity short code
When it comes to deliverability, high numbers of these two metrics will be very harmful
What is bounce rate and spam complaint rate