Random
COT
Change of tenancy
COS
Change of supply
GSP
Grid supply point
MTD
Meter technical details
PSR
Priority services register
What do we need to bill a customer?
Tariff, meter reads and MTD's
What fuel can we update ourselves?
GAS - elec has to sent off
What does GDPR stand for?
General data protection regulation
What do we need from a customer to start a new account?
EAC/AQ
how do we determine a customers quote? based on...
Bedrooms in the property!
Yhoooooo!!!!!
Points wiped, WOMP WOMP
Yhoooooo!!!!!
Lose 50 points
Yhooooooo!!!!!
Lose 500 points
YHooooooooo!!!!!!
Wipe another teams points, WOMP WOMP
Yhooooo!!!!!!
Steal 1000 points from team of choice!
Whos regulates the price cap?
OFGEM
How many times a year does ofgem review the price cap?
4
Customer must consent to credit checks. true or false?
FALSE
Who is eligible for the ABP tariff?
Loyal customers only
We only install smets 1 meters.
False! Smets 2 only
SMETS
Smart metering equipment technical specification
name 3 ways a customer can pay
DD, VDD, SPAYG, Prepayment, ROB
what 2 processes don't we deal with?
Bereavement and Businesses
What is jasmine's favourite animal?
Cow
What is jasmines age?
29