Safety Procedures
When is it ok to use your cell phone at work?
A) To call friends and make Friday night plans
B) To check Facebook
C) When the babysitter calls
D) During the slow hours you are not busy
E) It's never okay to use your cell phone.
D) During the slow hours you are not busy
Match the word to the definition by selecting the correct spelling of the word that matches the definition: To fit in with the needs of.
A) acomodate
B) acommodate
C) accomodate
D) accommodate
C) accommodate
$123.99 + $43.99 =
A) 160.95
B) 165.47
C) 167.98
D) 156.00
C) 167.98
Find the best example of Desk Phone Etiquette that highlights your professionalism:
A) Speaking clearly/ do not use slang words or poor language/ address the caller properly by his or her title.
B) Answer the phone by saying "Yo! What’s up?"
C) Speaking over the caller.
D) Displaying a lack of empathy and concern for the callers’ issues.
A) Speaking clearly/ do not use slang words or poor language/ address the caller properly by his or her title.
What is the meaning of the word "terminated" as used in this business memo?
A) Suspended again.
B) Reprimanded.
C) Fired.
D) Fined.
C) Fired.
What are methods that can be used to search for employment?
A. Career Centers
B. Internet sites
C. Snapchat/Instagram
D. Both A & B
D. Both A & B
Select the word spelled correctly.
A) Calandar
B) Calandor
C) Calendar
D) Calendor
C) Calendar
23.1 divided by 4.2 =
A) 5.5
B) 5.55
C) 5.6
D) 5.75
A) 5.5
What is the purpose of the work email?
A) The purpose of email is to professionally and effectively communicate with colleagues and supervisors.
B) To send everyone vacation pictures.
C) To gossip with colleagues about other colleagues.
D) To receive personal emails that have nothing to do with my employer or my job.
A) The purpose of email is to professionally and effectively communicate with colleagues and supervisors.
What is an example of good active listening skills?
A) Taking notes.
B) Reading a book about the subject.
C) Checking the time.
D) Making eye contact.
D) Making eye contact.
What is the purpose of a resume?
A. A resume is a tool to summarize ONLY your skills.
B. A resume is a tool that summarizes your skills and experiences so an employer can see how you fit into the culture and the position in their workplace.
C. A resume is a tool to talk about all of your social media accounts.
D. None of the above.
D. None of the above.
Select the word spelled correctly.
A) license
B) lisense
C) licens
D) lisence
A) license
Change .75 into a fraction.
A) 1/2
B) 3/4
C) 7/10
D) 2/4
B) 3/4
What is a good example of bad email etiquette?
A) The use of abbreviations or slang in your e-mail. Not everyone understands "BCNU" and "ROFL"! (BCNU-be seein’ you and ROTFL-rolling on the floor laughing).
B) Not using the proper sentence case! CAPITAL LETTERS indicate that you are SHOUTING.
C) A &B.
D) Including contact information in your e-mails, so that the recipient can contact you by letter, phone, or fax if needed.
C) A &B.
Why is money management is important?
A) Money management is essential for long term goals and financial stability.
B) Money management is not important until you make lots of money.
C) Money management is only for people who are 18 and older.
D) All of the above.
D) All of the above.
During an interview it is important to:
A) Use appropriate body language.
B) Seek more information.
C) Demonstrate you are up for the challenge.
D) All of these are important during an interview.
D) All of these are important during an interview.
Which is an example of good customer service?
A) Saying, "Hey", when a customer walks in the door.
B) Not holding the door for a customer.
C) Assisting the customer with a question.
D) Talking on the phone when a customer comes up to the counter.
A) Saying, "Hey", when a customer walks in the door.
Frank would like to save 10% of his paycheck every week. If his paycheck is $650.00 weekly, what is the amount he needs to deposit into his savings account to reach his goal?
A) $62.00
B) $60.00
C) $65.00
D) $50.00
C) $65.00
What is not acceptable social media etiquette for a job seeker?
A) Posting negative things about your employer and or colleagues.
B) Inappropriate pictures, such as inappropriate clothing, engaging in illegal activity and/or foul language.
C) Posting pictures and statuses about a great meal that you just enjoyed.
D) Both A&B
D) Both A&B
Saving money is important for many reasons, including:
A) Saving provides extra money for emergencies.
B) Saving helps to meet your financial obligations.
C) Saving gives you a feeling of security.
D) All of the above.
D) All of the above.
A resume should include:
A) A list of the names and phone number of your references.
B) A detailed list of all the courses you took in high school or college depending upon the higher level of education you completed.
C) A short summary of the prior jobs you have had including the dates you have worked.
D) Key skills and strengths.
E) Technical/software skills.
F) Items C, D, and E should be included on a resume.
F) Items C, D, and E should be included on a resume.
Which of the following is a skill used in active listening?
A) Repeating.
B) Summarizing.
C) Paying Attention.
D) All of these are skills used for active listening.
D) All of these are skills used for active listening.
What combination of two components is a computer made up of?
A) Hardware/Software.
B) Applications/Programs.
C) Keyboard/Mouse.
D) None of the above.
A) Hardware/Software.
How can I use technology to help me with my job search?
A) Set alerts through job search apps on my phone.
B) Send a snapchat to an employer.
C) Use virtual recruiter tool on verified job search websites.
D) A & C.
D) A & C.
Practicing unethical behavior in the workplace can lead to:
A) affecting an employee’s job status.
B) disciplinary action.
C) getting a promotion.
D) both A&B
D) both A&B