Diversity helps companies better serve this group.
Customers
Who is Mikael Ohlsson?
This IKEA CEO said diversity leadership is both business-driven and value-driven.
What is 4%?
Only this small percentage of Fortune 500 companies had female CEOs in 2013.
What is valued?
An inclusive culture allows employees to contribute as their true selves and feel this.
What are networks (or the old boys’ network)?
Women are often excluded from these informal relationship-building groups
What happens when employees feel included?
Employees perform better, feel more satisfied, and provide better service to customers.
Who is Ajay Banga?
This MasterCard CEO said his passion came from feeling different.
What is social cliquishness?
This subtle discrimination involves men socializing without women.
Why is measuring diversity important?
Measuring diversity is important because it helps organizations track progress, identify problems, and hold leaders accountable for improvement.
Why can women’s leadership style sometimes limit their career advancement?
Women may focus more on teamwork and results rather than promoting themselves, which can make them less visible for promotions.
What is a moral imperative?
CEOs say diversity is both a business imperative and this type of imperative.
Who is Carlos Ghosn?
This Nissan CEO was influenced by his mother’s experience with gender discrimination.
What is unconscious bias?
This unconscious bias occurs when women's ideas are ignored until repeated by men.
What can companies do to improve diversity and inclusion?
Companies can measure diversity, hold leaders accountable, provide mentorship, recruit diverse candidates, support flexible work, and promote inclusive leadership.
How do family responsibilities impact women’s career advancement?
Family responsibilities, such as childcare and pregnancy, can limit women’s ability to travel, relocate, or work long hours, which can reduce their opportunities for promotion.
How does diversity improve customer satisfaction?
When employees feel valued and included, they perform better and provide better service, which improves customer satisfaction.
Who is Andrea Jung?
This Avon CEO was often mistaken for not being the boss.
How do CEOs describe women’s leadership styles?
CEOs describe women as more collaborative, empathetic, relationship-oriented, and better listeners compared to men.
Why is inclusion just as important as diversity?
Inclusion ensures that diverse employees feel valued and can contribute fully, which allows organizations to benefit from diversity.
How does unconscious bias affect women in the workplace?
Unconscious bias can cause women’s ideas to be ignored, undervalued, or credited to others, and it can influence decisions about promotions and leadership opportunities.
How does diversity help companies stay competitive?
Diversity helps companies stay competitive by bringing different perspectives, ideas, and problem-solving approaches that help the company adapt and innovate in changing markets.
Who is Marvin R. Ellison?
This Lowe's CEO, the only Black CEO to lead two different Fortune 500 companies.
What is workforce reentry support?
This practice helps women return after career breaks.
How does diversity prevent companies from becoming out of touch?
Diversity helps companies stay connected to their diverse customer base by ensuring employees understand different cultures, needs, and perspectives.
Why might a Black woman’s leadership style be judged more harshly?
Characteristics like confidence or assertiveness may be seen as positive in men but viewed negatively in Black women due to stereotypes.