Show:
Virtual Labs & Nigel StopCopy
AGS & P/T Lookup Tool
CIA TestBank
Sybex eTestPrep
Dummies elearning
100
These two labs are no longer supported
What is CCNA Virtual Lab 1.0 & 2.0 Titanium Edition
100
What does AGS stand for?
What is Architectural Graphic Standards
100
who uses CIA Test Bank
What is Certified Internal Auditors
100
What is sybex etestprep?
What is series of software products being developed for Sybex
100
how long does a code last for?
What is 6/12 months
200
Customer contact this person if they want to purchase more than 99 seats.
What is Jeff Kellum at jkellum@wiley.com
200
What will customer provide you to assist with manual activation?
What is Machine ID.
200
How many parts does it have
What is three
200
how long is it valid for?
What is valid for 3 years
200
ebook buyers get CD from?
What is BoB Site
300
Can we reset license?
What is yes
300
Can we increment code?
What is yes
300
How long does activation last
What is 1 year
300
This is required to check activation code
What is Captcha code & registration code?
300
what is the website that customers go to to gain access code for elearning code?
What is dummies.com/go/getelearningcode
400
These are the types of labs currently supported
What is CCNA Virtual Lab 3.0 CCENT Virtual Lab 1.0 CCNA Virtual Lab 4.0 CCENT Virtual Lab 2.0
400
These products are managed by P/T lookup tool
What is Architectural Graphic Standards 4.0  Interior Graphic Standards 2.0  Residential Graphic Standards 1.0  Landscape Graphic Standards 1.0
400
What was the admin tool?
What is Sun belt portal
400
What is the admin tool?
What is sybex etest prep
400
What does included in elearning kit?
What is CD & online access to website
500
What is the link used to check amount of activation?
What is Seat or Site Licences
500
What are the two types of activation
What is Manual & automatic activation.
500
Who manages product now?
What is Wiley Efficient Leanring
500
What to do collect & do to report content error.
What is Question ID Particular exam/product Escalate to tier II
500
What does the CD contain?
What is eLearning course in offline format