Mission, Vision & Care
What is Willow’s vision?
(We don’t just demand better, we ___)
Do better
What does EQ stand for?
Emotional Intelligence
What are the 3 pillars of care experience?
Connect, Resolve, Educate
Where can you email Willow Care?
care@onewillow.com
How many parts does Willow 360 have?
2
What’s Willow’s promise to moms?
To build solutions to meaningful problems
Name one EQ tactic.
self-awareness, empathy, self-regulation, motivation, social skills
What helps Willow moms succeed on their terms?
Support and empowerment
Which social platforms does Willow use?
Facebook, TikTok, IG, Pinterest
Which pump won “Most Discreet” award?
Willow 360
What’s the Willow Care Promise focused on?
Connect, Resolve, Educate
What does empathy mean in EQ?
Understand another’s feelings
What does "being purposeful" help you do?
Educate
What's the Willow phone number?
1-888-WILLOW-3
Which product is controlled via app?
Willow Go & Willow 360
What does “focus on the fix” mean in Willow Care?
Solve, not blame
Which EQ skill helps you build relationships?
Social Skills
What is key in the first 2 minutes of a call?
Gain trust
What award did “Find Your Flow Kit” win?
Breast Care Product of the Year