Show:
Servant Leadership
Customer Focus
Interesting Facts
Metrics
They Did What?!
100
This author wrote, The Servant
Who is James Hunter
100
This is the number of Customer-Focused Processes that are outlined in our TCS.
What is 4.
100
This is the number of times Tim was dunked by his daughters during the JDRF function.
What is 11 dunks.
100
This is the dollar amount of overtime we are favorable YTD.
What is $101,234.
100
This team member kicked an NFL player out of a bar.
Who is Derek Westhoff.
200
This is the number of times 'Leadership' shows up in the TCS.
What is 3.
200
This is the percentage of on-time shipments of line items from DVA YTD.
What is 94.8%.
200
This is the highest ranking on Fortune's "100 Best" list that Pella Corporation achieved.
What is #12.
200
This is our plants Recordable Incident frequency YTD
What is 1.25.
200
This team member has their name tattooed on their back so they wouldn't forget how to spell it.
Who is Kevin Bonnstetter.
300
This is the number of characteristics or traits exhibited by a servant leader.
What is 10 traits.
300
This is the number of times 'Customer' is mentioned in the TCS.
What is 9.
300
This is the number of tons of sawdust the Pella site collects each week.
What is 331 tons.
300
This is the plants YTD on-time completion percentage.
What is 99.8%.
300
This team member has a portable warming blanket.
Who is Amber Kelley.
400
A servant leader uses this trait instead of positional authority to get things done.
What is influence.
400
This percentage of customers quit doing business with a company because of a bad customer experience.
What is 86%.
400
Since its first appearance in 2004, the Pella brand has entered American households for a total of 28 times through this popular show.
What is Extreme Makeover, Home Edition.
400
This is the number of parts reordered in the plant using Oracle reorder system over the last 2 months.
What is 5,562.
400
This team member was picked on for dressing too trendy when they started working for Pella Corporation.
Who is Tim Tousey.
500
Although he never actually used the term; he is considered the father of servant leadership philosophy.
Who is Robert K. Greenleaf.
500
This percentage of online customers trust opinions of people online.
What is 70%.
500
This is the number of times Iowa has destroyed Iowa State in football.
What is 40.
500
This is the average number of employees participating in the ERP YTD.
What is 84.
500
This team member fell out of the chair at a bar on their first beer.
Who is Lynn Venteicher.