Swim to Survive
A binder where the worksheets are stored, and the class lists are for each group.
Swim to Survive Binder (Alessandro’s desk)
How do we know who is a volunteer?
Communication from Cornelia or Megan - volunteer schematic will be sent once received.
What bodily fluids count as a pool fouling?
Feces or Vomit
Are customers allowed on the pool deck during lessons?
Designated Viewing Area on Deck (outdoor shoes must be removed) or Sitting along benches on the wall. Parents should not be sitting on any equipment stored along the side.
When does report card pay need to be sent to Cornelia? How can you provide this information?
Preferably week before, but latest on the last day of lessons. Teams or email.
What needs to be created for the 3rd class?
Completed worksheet and certificates handed to the teacher.
Can we take volunteers if we do not have the volunteer schedule?
What should we do if someone comes and we don't have the schedule?
No, contact Cornelia, Megan or MOD to confirm volunteer.
The lights go out in the pool, or we have a pool fouling during lessons, what do we do?
Grab the kids and get out of the pool, play water smart games.
Do not let instructors dismiss the kids until we have confirmation about what is happening next. Find out how long we are going to be shut down and when pool can reopen.
Where do the kids wait for the lesson thought the session? Where do instructors pick the children up from?
Designated level signs around the pool deck.
What do we do with worksheets on the last day? Who is responsible for grade entry?
On Cornelia's desk. The Deck Supervisor.
What are the 3 skills to be completed in S2S program? What is the difference between the regular and plus program?
Roll into deep water, Tread water for 1 minute, Swim 50m.
S2S+ does it with clothes on.
Where is the volunteer binder being kept?
First Aid Desk
When do we give credits? Where/when will they be on the account if given?
30 minutes - 10 minutes or more
60 minutes - 20 minutes or more
90 minutes - 30 minutes of more
If the remaining time in the class is less than this, no refund etc.
Where do strollers go?
In lobby viewing area, changeroom, just not on the deck the wheels are as bad as shoes on deck.
When should we be printing sheets for the first day? How often do we re print? How often do we check to see if they need new ones?
Before the first class on the scheduled shift to do so, check every other week, reprint specific sheets as necessary.
Name the responsibilities of the staff for each of the 3 days the lessons are taking place.
1st Day - take attendance, determine who can and can't swim, start filling in worksheet
2nd Day - take attendance, continue filling in worksheet
3rd Day - take attendance, complete worksheet with all results, complete certificates to give to the teacher at end of session
What things should we be having our volunteers do on a lesson block? 4 answers please.
- Help with equipment
- Teach a skill once in a while
- Assist bringing kids to classes
- Relay messages from an instructor to DS or another instructor
- Clean up after the lesson block
I am closing the pool because I feel I cant see the black disk on the bottom of the pool. Who needs to know about this? Who needs to be a part of the discussion before it gets to the point of needing to be closed? If there are lessons what needs to happen to ensure the participants are aware?
The MOD, CSRs, Operations.
Print a master list have the instructors start calling the names and recording the answers on the sheet, put on my desk when done.
When can you call security? (4 answers) What must you do if you are calling them?
You/ staff feel threatened, you have asked someone to leave multiple times for disturbances, if they are being aggressive, they are being inappropriate towards our underage team members. Please connect with an MOD FIRST and write an incident report.
Someone shows up and they say they have integration support, you check the list and they do not. What options are available to them moving forward? (3 answers)
1. We assist with the class if we have an extra body
2. They try the class without support
3. They register for support
4. They can be the support but need to get a VSC to do so
What needs to be filled out on the worksheet for it to be considered complete before putting it on my desk on the last day? 7 things total.
1. Instructor Information
2. Date of Classes
3. School Information
4. Host Location
5. Names of Kids
6. Items Passed
7. Totals on the Bottom of Page
What do we need to see from our volunteers in a High Five view point? We often get marked down by them on a class because they aren't doing these things (5 things please).
- Engaged with Kids
- Know Names
- Interact with Kids
- Be Enthusiastic
- Have Fun
- Be Professional
- Help Keep Kids with the Class
- Help Execute Activities
- Not Distracting the Instructor for Long Periods of Time
- Don't Stand There like a Pylon
If we have a pool closure for any reason what form needs to be filled out (1 answer)? Where does it get left (1 answer)? What other actions do we need to do (2 answer)?
Incident Report
On my desk
Tell MOD to send an email to Cornelia
When in doubt with what to do, who do you call?
The MOD if I'm not in the building, if I am here come get me.
Parent decided to be support for their child and get a VSC to do so. Where do they send a copy of their VSC?
thirdpartysupportworkervsc@brampton.ca