Chaos A
What new food items are launching on 1/3?
potato cheddar and chive bakes, vanilla bean custard danish, and chicken maple butter and egg sandwich
What is the weekly news?
Delivered each monday, it is select store communications and just in time messaging for urgent priorities
When is MLK week of good?
1/15-1/21
What drinks are launching on 1/3?
iced hazelnut shaken espresso, pistachio latte, pistachio cream cold brew
What are the new reusable craft cups for?
for DT and MOP customers that utilize the personal cup option, to build a beverage in sequence for either channel while maintaining beverage quality and safety standards (comes with a lid)
When does the waste dashboard update?
The waste dashboard will update with the p&l posting
What syrup is being discontinued at launch?
Toasted vanilla
What is launching nationally on 1/30?
Oleato based drinks
What is the monthly communication update?
Delivered at the beginning of each month, it will include any updates to the quarterly plan
Is waste a metric to be managed?
no, it is an indicator of operational success
What changes have been made to our hazelnut syrup?
it is sweeter and nuttier and will now be utilized with the following pumps for T, G, V = 1, 2, 3 full dose
What are the three grouping categories of information in the new communication and planning cadence?
BONUS 300 if you can describe each one
Promotional information: delivered 6 times a year and bundled in monthly communications, new promo guide will replace the Now Brewing.
Operational Information: will be combined with information from the weekly update.
Cultural Information: delivered bi-monthly in a digital magazine, will include partner stories, partner networks, and benefits information
What do you need to send cassandra prior to a vacation, and what needs to be in place during your vacation?
calendar invite with your name in the title, SM and SSV proxy information in the body of the invite with contact information.
in place: out of office email message
When are PDC's for salaried and hourly partners?
1/16-2/11
When punctuality gaps arise, what feature do we use in Starbucks Partner Hours?
Call off function, and then the appropriate sub category
What is due after each p&l drop?
store action plan and business summary uploaded in teams
what times do we sample items in store?
How many oleato samples should be given daily at launch?
10, 12, 2, 4
100 samples for the first few weeks
When is quarterly planning information delivered, and what information is included?
One month before the quarter starts.
information includes: operational changes, activity guides and tools to support quarterly planning and store visits
When will new smallwares for personal cups arrive in stores?
12/15
What is the smallware used for personal cup handling?
venti ice scoop OR plexi 32-ounce lid holder
What resource outlines partners using for here ware or personal cups for partner beverages while on shift?
beverage resource manual, under cup standard section
What is happening in stores from 1/15-1/29?
one hour store meeting to introduce oleato, stores should remain open during this time.
What items will be featured on 1/3?
iced brown sugar oatmilk shaken espresso, pink drink, impossible breakfast sandwich, egg white and roasted red pepper egg bites.
What new report will be added for SM's to view on a monthly basis?
P-card transactions report
What new feature is coming to DPM for SSV and above?
the ability to pause and turn off channels