Winter Pathways
Salt and grit refill bags can be found in this location.
What is the basement of the Gardener’s Cottage
If a guest slips on a pathway, this is your first step
What is respond and offer assistance as needed?
A snowstorm, extended power outage, or property damage could all result in this.
What is an emergency closure
E-waste should be disposed of in this location.
What is the CH (Carriage House) basement?
When using the radio, always announce yourself and this information.
What is who the message is for?
Buckets and shovels are stored here for easy access.
What is by each building entrance?
After assisting a guest who has fallen, this form must be completed.
What is an incident report?
Glensheen follows this organization when deciding whether to close?
What is UMD?
Used batteries go here in the Mansion
What is the Wood Room disposal bin?
Earpieces are required in these positions.
What are guest-facing roles?
The mansion path should only be salted under these conditions.
What is when ice needs to be removed and it’s absolutely necessary?
Once completed, the incident report should be given to one of these people or locations.
What is the Opener/Closer or Phil’s mailbox?
Two of the three ways staff may receive notification of a closure.
What are a When I Work message, an Operations email, or a message from your supervisor?
Glass waste must be handled this way before being brought to dumpsters.
What is carefully bagging it?
When touching things around the house, especially metal, what is a required thing to wear?
What are gloves?
When exiting the mansion, it’s okay to use both salt and grit, but only in this amount
What is the minimal amount needed to get the job done
If you yourself experience a fall or injury while on duty, this form must be filled out.
What is a First Report of Injury?
You’ll still be paid during a closure unless this exception applies.
What is if you were already out on vacation, sick, or leave before it was announced?
If you can’t bring glass to the dumpster yourself, do this.
What is leave a note for housekeeping staff?
If you don’t know an answer, do this instead of guessing
What is ask your supervisor or manager?
One reason it’s important to salt and grit carefully: excessive salt can damage this
What are the mansion’s original materials?
This document tracks staff injuries and ensures proper follow-up
What is the First Report of Injury form?
If bad weather prevents you from arriving safely, this is what you should do.
What is notify your supervisor to discuss options?
Proper sorting helps ensure safety and sustainability in this system.
What is the waste stream management process?
Your words and this vocal quality affect how your message is received.
What is tone?