Lawn
Irrigation
Mindset
Marketing/Technology
Feelin' Lucky!
100
Includes 7 Treatments
What is the Dreamer Lawn Care Program?
100
Before changing any controller programming, we need to___________
What is speak with the customer on how they want it set?
100
Specific
Measurable
Achievable
Relevant
Timely
What is a SMART goal?
100
The four avenues of communication
What are:
In person conversation
Over the phone
Emailing
Texting
100
This program includes a Wi-Fi Controller
What is the Deluxe Irrigation Program?
200
Includes 9 Treatments
What is the Dreamer Deluxe Lawn Care Program?
200
The most common places for an irrigation tap.
Where are the front yard and basement?
200
It gives you long term vision and short term motivation
Why is setting a goal important?
200
Communication best for Reminders, Nudges, Quick Conversations, Difficult to Contact
What is texting?
200
An insect that looks like Christmas ornaments on pines, cedars, and many other plants.
What is a Bagworm?
300
Treatment to prevent grassy weeds
What is pre-emergent?
300
Setting the date on an irrigation controller causes it to...
What is run on selected days of the week?
300
The part of the mind that mediates between the conscious and the unconscious and is responsible for reality testing and a sense of personal identity
What is Ego?
300
Communication best for Recaps, detailed explanations, professional proposals, CYA’s
What is emailing?
300
DREAM BIG
DREAM LAWN! (Must be yelled loud and proud for points 😁)
400
Bio 800
What is living biology?
400
Close drains and test ports
What is the step before turning on a system's water?
400
We seem to think that ________ is a sign of weakness. That being ignored is tantamount to death
What is silence?
400
Communication best for During Service, Upset Customers: Clear Up Confusion, Troubleshoot Issues
What is in-person conversation?
400
Opposite branching
What is the main identifier of an Ash Tree?
500
The grub control treatment in DreamLawn's lawn care program is a ________ treatment.
What is preventative?
500
The type of agreement required for the Deluxe Irrigation Program that is different than all other DreamLawn services.
What is a 24-month agreement?
500
Number of New Customer by the End of May
What is 2,600?
500
The voice you write your message in __________
What is...is NOT the voice it is read in.
500
Helping people make a decision
What is Sales?
600
LC7
What is the program code in Mobile Live and SA5 for the Kansas City Dreamer Program?
600
Steps that ALL DreamLawn sprinkler inspections includes.
What is adjusting ALL heads and actively looking for issues
600
Goal for KC Leaders by the end of the year.
What is having KC leaders run other locations?
600
Templates
Grammarly
AI - Chatgpt
What are a few tools to help with better-written communication?
600
If there is a cut or loose wire in the pathway, it is considered a/an ___ circuit
What is an open circuit?
700
LC9
What is the program code in Mobile Live and SA5 for the Kansas City Dreamer Deluxe Program?
700
12 zones, 24 zones, or 32 zones
What are your options for the controller zone capacity?
700
Needs to be 100% Operations by the end of May?
What is Lawn and Irrigation Operations?
700
Clarity, Directness, Conciseness, and Customer Focused
What are the 4 keys to great customer communication?
700
“I help homeowners save time, water, and money through efficient irrigation system maintenance.”
What does an Irrigation Coach do for work?
800
This is required to be on the customer's account for EVERY sale otherwise it is not a real sale.
What is a form of payment (autopay)?
800
Sending the price quote via text and getting digital approval.
What is the most important step in quoting an irrigation repair?
800
You can either handle it or it’s the worst thing that has ever happened to you.
What is Success?
800
The DreamLawn Mission Statement
800
________, when people are passive and waiting, and ________, when people are learning and acting and utilizing every second.
What is Dead Time and Alive Time?