Training
When is the Mid Winter Practice Training?
1/20-2/2
When is Winter Launch?
1/6
Where can you now go to adjust routing dashboards?
Store iPad in DPM
Where do you find your non-coverage/training budget?
Non-Coverage Planner
What did Buddy the Elf consider his 4 food groups?
Candy, Candy Canes, Candy Corn and Syrup
What is the upcoming dates for the next playcaller meetings?
Week of 1/20 and the Week of 2/2
What is the incentive amount for partners in the top 10% of coffeehouses with the lowest customer complaint rate from Q2 to Q3?
$250
What tool is used daily to determine deployment operations for your store?
Play Builder
What 3 methods are used when determining how many labor hours to use?
1. Forecast
2. Rule of 200
3. Hours vs Earned
What does the expression “bussin” mean?
Excellent or Great
When do the Artisanal Pastry Case and 1971 Roast Launch?
2/5
When are SSV and ASM PDCs?
2/2 - 2/22
What 2 IMS tool needs to be updated prior to all Launches for inventory count purposes?
Par builder and Custom list editor
What updates are partners responsible for to ensure accuracy?
preferred hours
availability
What phrase is commonly used to express "seriously" or"no lie"?
NO CAP
How long does each partner get for Spring Training?
45 minutes
How many total hours do partners have to maintain during the benefit eligibility audit?
520 hours
What is the point deduction for these items on an FSA audit?
Critical
Major
Minor
Critical - 5 points
Major - 3 points
Minor - 1 point
What are the 2 factors that affects forecast accuracy?
Job Coding and the Coverage Graph
What is Kelsey's favorite whole bean coffee?
Casi Cielo
When is Spring Launch?
3/3/26
What are the updates to the partner guide and by what date do partners need to acknowledge in my learning by?
Drug & Alcohol Policy
Weapons Policy
Merchandise Availability and Partner Purchase Standards
1/31/26
What are the 5 category metrics will you find in the GROW report?
1. Customer Complaint Rate
2. Customers served- Peak growth
3. Preferred Range Met
4. Food Item unavailable
5 FSA
What is your daily responsibility when it comes to scheduling?
Reconcile Punches
What is Kelsey's favorite Disney movie?
The Little Mermaid