Supportive Services
Customer Flow
Publications
Performance Measures
SETA Contacts
100

This activity helps your customer travel from Point A to Point B.

What is Activity Code 181: Supportive Service: Transportation Assistance?

100

This service provides an overview of the services available at the Job Center. 

What is an Orientation?

100

This document details the process for accessing supportive services. 

What is the Financial Assistance Award Directive? 

100

This indicator captures the rate of exited participants that are working approximately 6 months after their exit.

What is the Employment Rate – 2nd Quarter After Exit?

100

This individual can help provide technical assistance with typing tests?

Who is Jessica Medina, Workforce Development Planner?

200

This activity helps your customer secure care for their minor dependent(s) while engaging in employment services. 

What is Activity Code 180: Supportive Service: Child/Dependent Care?

200

This assessment helps coaches determine customers basic skill level(s). 

What is ACT WorkKeys Assessments?

200

This document outlines the approach of assessing and engaging customers in services.

What is Customer Flow WIOA Directive?


200

This indicator records the rate of exited participants that are working approximately 12 months after their exit.

What is the Employment Rate – 4th Quarter After Exit?

200

This inbox domain is the primary contact for questions related to CalJOBS.

What is SacWorks Support at  sacworkssupport@seta.net?

300

This activity helps customers access work appropriate garments and tools.

What is Activity Code 188: Supportive Service: Tools/Clothing?

300

This state website  is the official file of record for case management data.

What is CalJOBS?

300

This website makes career exploration in the Sacramento region easy and exciting!

300

This indicator measures the percentage of participants in WIOA programs who earn a recognized postsecondary credential during the program year or within one year of exit. 

What is Credential Attainment? 

300

This manager is the primary contact for seeking approval to spend over the $5,000 limit for an expenditure on an ITA. 

Who is Julie Davis-Jaffe, Workforce Development Manager?

400

This activity helps customers keep a roof over their head.

What is Activity Code 189: Supportive Service: Housing Assistance?

400

The creation of this activity date establishes enrollment into the 201 Adult WIOA Grant.

What is Participation? 

400

This document notes training programs that are accessible locally to enrolled customers.  

What is the Local Training Provider List?

400

This indicator measures the middle earnings of participants who are in unsubsidized employment during the second quarter after they exit. 

What is Median Earnings – 2nd Quarter After Exit?


400

This inbox domain is where Job Center staff can submit Financial Obligation Forms, Services Agreements, and questions about invoices. 

What is supportservices@seta.net? 

500

This activity helps keep the lights on.

What is Activity Code 190: Supportive Service: Utilities?

500

This form records a customer's position attained. 

What is the Employment Placement Form?

500

This online tool, maintained by a university, helps determine if a job seeker is suitable for financial support services.

What is the MIT Living Wage Calculator?

500

This indicator is used to track participant progress in education or training during the program year.

What are Measurable Skill Gains (MSG)?


500

This is the inbox domain where Job Center staff or employers can submit  announcements about open employment opportunities. 

What is JobPostings@seta.net?