Show:
All Included
Directv Equipment
Wired Apps
Benefits
Installation
100
$200 for Directv Select with 15gb of data and 4 phones after a $10 unified discount
What is the lead offer we advertise for our Directv/Wireless bundle and what does it include?
100
$19.95
What is the Handling and Delivery fee for Directv Equipment?
100
The Directv Experience App
What is the name of the app you can use to demo Directv to customers in store before they buy?
100
14 years
How many years in a row has Directv been the highest in customer satisfaction?
100
False - this is only true for Uverse Tv, Internet and Homephone customers - There will be 2 installs for DTV and Internet - usually same day
True or false - There is 1 installation for Uverse Internet and Directv if ordered at the same time.
200
4
What is how many receivers is included in the price of these plans?
200
Up to 72 hours
What is the maximum amount of hours you can rewind a channel on your Directv DVR if you missed programming?
200
Myatt
What is the name of the app for Uverse customers to use to access their billing and account information?
200
$500 credit - $300 on the bill for port and $200 trade in credit
What is the promotion for customers who have existing uverse/directv and port number from another carrier and activate the line on next?
200
The Landlord Permission form
What is the document that a renter must provide to the installer before having Directv installed at the premises?
300
HD and receiver fees
Along with 4 receivers - what else is included in the price of all the All Included bundles
300
It is based upon credit
How are upfront equipment fees assessed for customers?
300
Directv Everywhere App
What is the name of the app Directv customers can use?
300
All 50
How many states is Directv available in?
300
Southern sky
With the exception of Alaska and Hawaii - most homes will have to face the dish towards which direction of the sky?
400
The Choice package
What is the Directv package that has no equivalent pricing with Uverse?
400
5
What is the maximum amount of HD shows you can record at once with your Genie DVR?
400
5 minutes after the order is placed they can login and watch on demand content before their service is installed.
How soon can customers use the Directv Everywhere App after they order service?
400
$10 a month
What is the discount a customer receives on their bill for Unifying their wired and wireless products?
400
Severe weather or Roof type
What are the 2 issues that may cause problems during installs?
500
$115 - $10 less with unified billing!
What is the all included bundle price of Directv Ultimate with 24mbps internet?
500
1 terabyte
How much storage comes on the Genie DVR?
500
As long as they have the Genie GO equipment - they can download the app and download recordings from their home DVR.
How can Directv customers access their DVR recordings from their devices?
500
NFL Sunday Ticket
What is included in all Directv Choice and higher packages?
500
False - Installs are 7 days a week from 8 am to 4 pm
True or False: Directv Installs can only be scheduled Monday - Friday from 8 a.m. to 6 p.m.