Boost History
What is the playbook
What is Listen, Care, Connect
What sequence of numbers uniquely defines a device
What is IMEI
This networks most common resolution is a network configuration
What is the Boost Mobile Network
This is the title that loyalty agents give themselves at the start of the call
What is Account Executive
a currently popular, nonsensical internet slang term that originated from the song by Philadelphia rapper Skrilla.
WHAT IS 67 LOLOLOL
What are the Core Values
What is Curiosity, Pride, Adventure, and Winning
This type of sim's ICCID starts with 8910511
What is a Boost Mobile sim
This AT&T is used to verify a device's provisioning
What is Telegence
This is offered when a customer mentions going to another carrier with more data
What is a Data Pack
Which '90s group is the best selling boy band of all time?
Who are the Backstreet Boys
This chatbot was implemented onto CApp to support agents when they need information not provided in flows
What is Booster
How do you check if an android device is unlocked
What is Pray... What is check network operator settings, and observe available networks
This action can be done if there is no apple watches on the account, and the customer has not had more than two within a 12 month period
What is a network change
A transfer pin from boost mobile lasts this long
What is 96 hours
This is the state nickname for Colorado
What is the centennial state
This name used to define customers on a postpaid service before it was merged to one Brand
What is Boost Infinite
This is needed when a pending line goes into a "line activation failed state"
What is a global reset
This is created in ConnEx for customers when directed to by flows
What is a Case
What is the max credit limit (PER FLOWSSSS) we can provide for the customer
What is $100
This American Football defensive end Jadeveon Clowney went to what college from 2011-2013
What is the University of South Carolina
This public figure, appeared on a Boost Mobile commercial where he became a pet psychiatrist.
Who is Fat Joe
This is an important step after activating a Embedded Sim on a iPhone that involves going to the ABOUT section in the settings
What is check for carrier setting update
This tool is also known as the Reseller Prepaid Care tool
What is Ericsson
How many transfer pins can be created before another one is sent?
What is 3
This American television special launched in 1973 is based upon a popular comic strip to celebrate thanksgiving
What is a Charlie Brown Thanksgiving