Employee Manual
Flower/Produce
New 2021
Policies/Procedures
Guide Info
100

What year did Julie start growing flowers for markets?

What is 1995

100

What are two of Julie's favorite flowers?

What is Petunia, Begonias, Coleus, and ........

100

What is a new training tools we have this year for market employees?

What is training videos.

100

How many schedule requests per month can an employee have?

What is 1 for every 10 days worked.

100

What are the two new guides called?

What is the Management Guide and Team Lead Guide

200

What are the six core values?

What is Family Farming, Friendly, Attitude, Education, Convenience, Lifestyle

200

What are the three type of plants used to plant a container?

What is Thrillers, Fillers, and Spillers.

200

What is the shirt saying this year?

Livin' the Red Shirt Dream

200

What is the minimum wage for starting employees?

What is $9.50

200

What is the proper flow of communication?

What is Julie, Regional Manager, Manager, Team Lead, Employee and
Employee, Team Lead, Manager, Regional Manager, Julie.

300

What are the three things that make a memorable customer experience?

What is Memorable First Impression, Legendary Customer Experience, and a Lasting Impression

300

What is the 1st planting day of sweet corn for 2021?

March 22

300

What new daily communication are we adding this season?

What is Morning Huddle

300

What is the pay increase each year for a veteran that is not a team lead?

What is $0.33

300

What new step did we add to the training this year?

(Plan, Tell, Show, Do, Review, and .....

What is Understand.

400

What are the five steps to handling a customer complaint?

What is Listen, Be Understanding, Apologize, Replace their purchase, and Say Thank You

400

What kind of stringless green beans do we grow on our farm?

What is Bronco.

400

What are three things that Zoom can be used for?

What is Interviews, Team Lead Meetings, Market Meetings.

400

What is the difference between availability, schedule request, vacation

What is availability is times you can/can't work each week,

request is to have a specific day off for various reason, 

vacation is 7 or more multiple, consecutive days or 3 days off and 4 days off another time.  

400

What is an example of how you can use the Team Lead Guide?

What is topic for Team Lead Meetings and Daily Conversation Starters. 

500

What is the process for redeeming a reward card on Vend?

What is Tap Pay, enter the dollar amount of the rewards, and tap Reward Card button.

500

There are nine Ohio Thriver plants listed on the website, What are three of them?

Thyme, Lantana, Supertunia Vista Petunia, Coleus, Victoria Blue Salvia, Vinca, Zinnia Profusion, Begonias, Angelonia Serena

500

What is new in 2021!!! List three new management things?

What is schedule making, videos, employee spreadsheet, 

500

What are five of the bullet points under the dress code?

What is 2 free shirts, Tennis shoes, no Sunglasses, Shorts longer than your fingertips, No sweatpants, no face tattoos, facial piercings removed, Keep extra clothes, We can send you home for not following Dress Code. 

500

What is the three pillars of a Team Lead?

What is Leadership, Communication, Training