FORMS
Address Change Form
MISC-16
How much can customers earn after their first purchase on the HAL Credit Card? AKA current promotion
60,000K
What is the cut off time for the ATM
6PM
Immediate! We do not place holds on US Treasury Checks.
Name two items we do not place holds on
Cashiers checks (etc names)
Bonds
Travelers Checks
US Treasury Checks
ETC
Verification Letter
MISC-2148_E
Fill in the ***:
Earn 3 miles per $1 on direct ***
Earn 2 miles per $1 ***
Earn 1 mile per $1 on ***
Direct HAL Purchases
On gas, grocery and dining purchases
Everything else
What is the Zelle sending a receiving limit?
Sending is $1000 per day
Receiving is unlimited.
Fill in the ***:
Release dates for Checking account SOH Checks:
*** Business Day
*** Business Day
*** Business day
1 2 5
Fill in the ***:
Release dates for Checking account NON SOH Checks:
*** Business Day
*** Business Day
*** Business day
1 3 8
SA-176
Withdrawal Slip
Name at least 3 benefits of the HAL
Earn Miles on every purchase!
• One-time 50%-off companion discount on Hawaiian Airlines for roundtrip coach travel between HI & the Mainland*
• $100 off a companion ticket for roundtrip coach travel between HI and the Mainland after each account anniversary*
• Free 1st checked bag for the primary cardmember (on eligible bags purchased on card directly from HA; international flights excluded)
• No Foreign Transaction Fees on international purchases
• No mileage cap and no blackout dates
• Share Miles without a fee
For the Bank of Hawaii Black Visa Debit Card, what is the Daily Spending Limits for POS Cash Advance and POS Pin transitions?
$10,000
Fill in the ***:
Release dates for Checking account SOH Checks:
1st Business Day $225
*** Business Day $****.**
5th Business day $Remainder
2nd / $5,300.00
Release is up to $5525 (225+5300=5525)
Can I place a foreign checks on hold?
DO NOT place Reg CC holds on any foreign checks. Send checks for Clean collections to reduce financial risk.
Refer to BR28-10 for Clean Collection Procedure.
Home Equity Creditline Authorization to Close Account
LOD 287 6-2018
"I want to set up online banking for the HAL, what's the website?"
"Is there an app? Whats it called?"
Barclays US
I am placing a hold on a $14,000 NON SOH check to a savings account on 4/18/2022. When are the release dates and how much are they?
3 days 4/21 $5,525
8 days 4/28 $8,475 remainder
I am placing a hold on a $15000.00 SOH check to a checking account on 4/28/2022. When are the release dates and how much are they?
1st b day 4/29/2022 $2,25.00
2nd b day 5/2/2022 $5,300.00
5th b day 5/5/2022 $9,475.00
Send me a list (or form number) for the list of required documents for a Home Equity Line
L-1150_E
How does the HAL Business Mastercard earn the promotional 70,000 Bonus Miles?
Earn 60,000 bonus HawaiianMiles® after spending $1,000 in the first 90 days, and earn an additional 10,000 bonus HawaiianMiles® after a purchase is made on an employee card.
WHAT WAS THE OLD
Savings to Checking transfer limit?
(Pre covid)
6 times a month, no dollar amount limit
Bonus for any team that can tell me the fee for going over 6 times, the Reg, and penalty for repeated offenses.
Name ALL SIX reason why you would place an exception hold
Checks exceed $5525.00
Check has returned unpaid
Multiple OD in last 6 months
Confidential information checks will return
Emergency from hardware/equipment
New Account
I am placing a exception hold for a SOH check on July 1st, 2022. When will the funds be available?
Monday, July 11th 2022
7/1: Business date of deposit
7/2: Saturday
7/3: Sunday
7/4: Holiday
7/5: Business day 2
7/6: Business day 3
7/7: Business day 4
7/8: Business day 5 Hold Expiration Date
7/9: Saturday
7/10: Sunday
7/11: Funds Availability Date / Next business day