Wolseley Express

Architecture

100

Where is the rich content (images, descriptions etc.) stored for Wolseley Express?

What is Catalog360

200

When a page loads with pricing, a ____ will be called to grab the accurate price from Syntax.

What is a WebService

300

What platform is Wolseley Express hosted on?

What is NopCommerce

400

Where are invoices accessed?

What is Billtrust

500

If a change is made in Syntax, this program will grab the delta and apply the update to NopCommerce front end.

What is DataStage/CDC

Site Functionality

100

What pages houses all customer information?

What is My Wolseley

200

How do I get to My Settings?

What is through the user dropdown in the header or on the My Wolseley Page

300

Who can I Share a Custom list with?

What is Accounts linkd to your account. All users linked to the selected account (as their default account) will be able to view the list you are sharing.

400

My account is on credit hold, how does this impact my Wolseley Express account?

What is the user has access to everything on Wolseley Express except they will not have the ability to Checkout through Shopping Cart or Web Quotes. The Checkout button will be removed from both locations. The user will also receive a popup to notify of their credit hold, along with an icon alert and alert within their Shopping Cart.

500

I have forgotten my password and would like to reset it, how do I do this?

What is 1) Click on the Sign In/ Register tab, select 'Forgot Password'. 2) Admins can send a password reset email through the back end.

User Rights

100

I cannot view pricing anywhere on the web, what User Right don't I have?

What is Prices

200

The availability tab on the Product Details page is not available to me, what user right impacts this?

What is Stock

300

I do not have a Shopping Cart on my account, what user right do I not have?

What is Cart

400

I can Checkout through a Web Quote but I cannot access my Shopping Cart to Checkout. What right do I have and which right don't I have?

What is I have Web Quotes, but I do not have Cart.

500

I am able to see an 'Admin' tab in My Lists. What right allows me to create, edit, and publish lists within the Admin Tab?

What is Express Lists

Migration

100

Which day on a migration weekend will users receive their migration email?

What is Sunday

200

Will the app still work after a user's region has been migrated?

What is No.

300

A user's region has migrated but they navigate to the old site. Once selecting their migrated region on the old site, where will the user be directed?

What is to the new platform

400

What will the user have to do to successfully activate their account on the new platform?

What is create their password via the link in their email.

500

A user has not activated their account on the new Wolseley Express but their region has been migrated. They navigate to the new site and attempt to sign in with their old credentials. What happens?

What is the user will be presented with a popup informing them to check their email to create their password. To resend the email they will select the 'Resend' button within the popup to trigger another tokenized link to their email. You can also resend this email through the back end Admin.

Could be anything!

100

Wolseley Express no longer has an app. Can I still use the site on my mobile device?

What is Yes. The website is responsive to various device sizes.

200

My barcode scanner wont work on Internet Explorer. Why?

What is this functionality is not supported by Internet explorer- instruct user to try Safari or Chrome.

300

I have multiple profiles, on the old site I have multiple logins, how do I access my profiles on the new website?

What is the Switch/Select a profile popup.

400

Do I still have the same information available on mobile as I did with the app?

What is No. There is significantly more information available with the new responsive design (orders, web quotes, user management etc)

500

I have a profile in Atlantic and a profile in Quebec. My Atlantic profile is on the new website but my Quebec profile has not been merged. Why?

What is profiles will merge on their defined migration weekends. Once the region is migrated, the profile will appear in the Select a Profile popup upon sign in. Until then, the user will have to use both the new and old websites.