When a taxpayer is calling in, the tool(s) necessary to perform disclosure.
What is the IAT Disclosure Tool / AMS?
IRS
What is the Internal Revenue Service?
TCD 0081
What is "Failure to File Penalty"?
To process a return submitted electronically with direct deposit information.
What is 3 weeks?
An amended or duplicate return
What is Freeze Code -A?
This U.S. President was the first (and only) to have a career in wrestling.
Who is Abraham Lincoln?
This is the term used when a taxpayer is being fed the answers to disclosure questions.
What is coaching?
ACS
What is Automated Collection System?
TCD 0329
What is "Superseding Tax Returns"?
To process an amended return submitted electronically.
What is 16 weeks?
Your filing status was changed because you can't qualify as Head of Household when you are claimed as a dependent on another person's return.
What is Math Error 110?
This 5-letter word for a figure of speech is widely used to mean any familiar reference
What is a trope?
Required when a taxpayer calls in and has no open issues on their account.
What is High-Risk Authentication?
AIMS
What is Audit Information Management System?
TCD 0318
What is "EIC 2022 (Who Qualifies)"?
To resolve Unpostable 126 RC 0.
What is 9 weeks after ID Verify is complete?
Examination Indicator
What is TC 420?
At 10 points apiece, these 2 letters have the highest value in Scrabble
What are Q and Z?
A condition that appears on the IAT Disclosure Tool when High-Risk Authentication should not be used.
What is TPP?
FTHBC
What is First Time Home Buyer Credit?
TCD 0209
What is "Reprocessing Returns"?
To process a W-7 submitted 4/29.
What is 11 weeks?
AUR code for when CP 2000 has been sent to taxpayer
What is Process Code 55?
Most knowledge of the Hittites comes from clay tablets with writing in this wedge-shaped system
What is cuneiform?
A situation where you need to verify the amount of a refund and the taxpayer's filing status on CC FFINQ.
What is a first time filer?
TRO
What is Tax Refund Offset?
TCD 0321
What is "-R Freeze with RIVO Hold (Phone Procedures)"?
To resolve an identity theft case.
What is 582 days average?
Seen on TXMOD when the amended return/claim was forwarded to Collection
What is TC 971 AC 012?
This is undeniably a Thanksgiving song.
What is "There's No Place Like Home for the Holidays"?