PROCESS
RENT VS OWN
TIE DOWN VS TRIAL CLOSE
QUESTION ASKING
CONTROLLABLE VS UNCONTROLLABLE
100

WHAT ARE THE FIRST 3 STEPS OF YOUR PROCESS?

PRESALE PREP

MEET AND GREET

WARM UP

100

WHAT NUMBER DO YOU USE IN THE NEGATIVE PART OF RENTING

VACATION CALCULATOR

100

CAN YOU SEE YOURSELVES TRAVELING THIS WAY?

TIE DOWN

100

WHAT IS A FIRST LEVEL QUESTION

FACT FINDER

I.E. "DO YOU HAVE KIDS?"

100

"I DON'T HAVE TIME TO VACATION"

CONTROLLABLE 

200

WHAT IS THE ONE WORD THAT COULD BE ADDED TO ANY PART OF YOUR PROCESS?

TODAY!
200

WHY IS IT IMPORTANT TO DO DO OLD TIMESHARE BEFORE YOUR RENT VS OWN CHART

DEBUNK THE IDEA OF THIS BEING THE SAME

200

ASIDE FROM AFFORDABILITY IS THERE ANYTHING ELSE HOLDING YOU BACK FROM BECOMING MY NEWEST OWNER TODAY?

TRIAL CLOSE

200

"WHAT USUALLY DETERMINES WHERE YOU GO ON VACATION?" 

SECOND LEVEL, FINDING THE WHY BEHIND WHERE THEY GO

200

"I NEED TO THINK ABOUT IT"

CONTROLLABLE

300

WHAT ARE THE 5 "WHY'S"

WHY VACATION

WHY TNL

WHY OWNERSHIP

WHY POINTS

WHY TODAY

300

WHY WAS IT SO HARD FOR PEOPLE TO GET OUT OF THEIR TRADITIONAL TIMESHARES?

THEY WERE LEASES

300

DO YOU FEEL LIKE OWNERSHIP IS A BETTER ROUTE FOR YOUR MONEY?

TIE DOWN

300

"HOW DID THAT VACATION FEEL TO FINALLY BE ABLE TO TAKE"

THIRD LEVEL, THE FEELING BEHIND IT 

300

" I AM CLOSING ON MY HOUSE NEXT WEEK"

UNCONTROLLABLE

400

WHAT PART OF YOUR PROCESS IS NOT AS IMPORTANT AS THE REST?

TRICK QUESTION!!!!THE ANSWER IS NONE OF THEM!
400

WHAT IS THE TIE DOWN YOU ASK AFTER TALKING ABOU THE POSISTIVES OF OWNING

WOUDL YOU AGREE THAT GETTING VALUE OF YOU RHARD EARNED MONEY IS SOMETHING THAT IS IMPORTANT TO YOU?

400

LET'S GO AHEAD AND GET YOU QUALIFIED

TRIAL CLOSE

400

WHAT IS A THIRD LEVEL QUESTION

THE QUESTION THAT DISCOVERS EMOTIONAL MOTIVES

400

"I DONT HAVE THE MONEY"

CONTROLLABLE.. most of the time... this translates to "I DONT HAVE MONEY FOR YOU."

500

WHAT PARTS OF YOUR PROCESS ACCOMPLISH "WHY TODAY"

WARM UP, INTENT, VIDEO

BONUS ANSWER: ANYTIME YOU TIE IN THE WORD "TODAY" 

500

WHAT OBJECTION WILL YOU MOST LIKELY GET IF YOU MISS YOUR RVO?

NO TRUST IN TIMESHARE, PARENTS HAD A BAD EXPERIENCE, NO FLEXIBILITY....

500

WHAT IS THE DIFFERENCE BETWEEN A TRIAL CLOSE AND TIE DOWN

TIE DOWN: FAVORABLE "YES" OR FAVORABLE "NO" QUESTION, TIEING THEM TO SOMETHING.

TRIAL CLOSE: TEMP CHECK, GIVING THE OPPURTUNITY TO CLOSE OR GET ANY OBJECTIONS OUT.