STR
Woodforest Plus
CORE VAULES
SALES AND SERVICE
BANK PROCEDURES
100

this age group gets this account for free 

what is 55 and older 

100

this is the monthly service charge if requirements are not met 

what is 3.95

100

Our customers and employees are at the heart of everything we do.

what is service 

100

We only get one chance to make a first impression

what is approach 

100

we do this to ensure they are no overages and shortages with the vault 

Balancing the vault 

200

you have to pay this amount monthly to have this account

What is 0

200

the percentage you get in cashback from Walmart 

what is 2%

200

We think like customers, and take responsibility for our individual and collective actions.

what is ownership 

200

ask for the business and assume the “Yes”.  

what is close

200

Two people at all times 

What is dual control 

300

you get these for free 

what are money orders, Cashier's Checks, debit cards, and statements

300

keep this amount in your account and there will be no service fee 

what is 500

300

built upon the skills, talents, passion, and diverse backgrounds of our employees and is reflected in the way we support and invest in the communities we serve.  

what is community

300

This is essential to The Woodforest Sales and Services process

what is follow up 

300

we do this in the Moring when we come in to invite the other person in the branch 

what is Opening Signal 

400

up to 2 fees reversed for the amount of 2.50

what is Non woodforest atm withdraw

400

Honest communication and honorable actions are the expectation, not the exception.    

What is integrity 

400

his is achieved when we engage in a two-way conversation

what is discover

400

we do this at EOD to ensure they are in balance 

what is balancing debit cards 

500

you can do this at customer service with no charge with this type of account 

what is Cash In @ Checkout 

500

the act of offering specific unique solutions based on needs uncovered

what is present

500

We do this 3 times a day (Hint this is jayden favortie thing to do) 

what is checking ATM