COMPLIANCE 101
How ofter are we premitted to send a collections letter?
every 30 days
NSYNC
ATS CONSOLADATED
TOLL OR SPEEDING VIOLATIONS IN A RENTAL VEHICLE
window to view credit reporting info(all directories)
w12
2DMV,3DMV,4DMV ACCOUNT WHAT DO YOU DO
TRANSFER TO THE DMV LINE
HEALTHCARE ACCOUNT REPORTING TO CREDIT DEBTOR WANTS PAY TO DELETE WHAT DO YOU ADVISE.
MEDICAL DEBT IS REMOVED FROM YOUR CREDIT REPORT ONCE PAID BY THE CREDIT BUREAU.
Rugrats
MEDEXPRESS IN 2000
TRANSFER TO PRE COLLECT
WINDOW TO LOCATE DOCTOR INFO FOR MEDICAL ACCOUNT
W 63
T02 VS T2 VIOLATION
T02 EZ PASS PRESENT
T2 NO EZ PASS PRESENT
NAME 3 STATES WHERE YOU CANNOT SPEAK TO A SPOUSE WITHOUT PERMISSION
NON SPOUSAL STATES: ARIZONA, CONNECTICUT, GEORGIA, ILLNOIS, IOWA, SOUTH CAROLINA, Tennessee (TN)
NEW HAMPSHIRE STATE RESTRICTION: SPOUSE MUST RESIDE IN THE SAME HOME AS THE CONSUMER TO COMMUNICATE INFORMATION IF THEY DO NOT LIVE TOGETHER YOU CANNOT SPEAK TO A SPOUSE.
WHAT IS CONSIDERED THE 1ST RELALITY SHOW? HINT IT PERMIRED ON MTV
THE REAL WORLD
JH CAPITAL WHAT DO WE COLLECT
(DEBT BUYER)Purchased debt – credit cards, student loans, consumer loan, automotive and retail.
insurance window for TSI
w102
MTA METRO NORTH WHAT DO WE COLLECT
Mail and Ride – Customer is on a monthly schedule to pay for their metro card. If customer does not update their payment method with sufficient funds and still receive their metro card, account falls delinquent.
PA61 – Customer provides a driver’s license or just their name and address, they are given an invoice to pay when riding the train. If they do not pay after 60 days, account is sent to collections.
RP SAYS THEY HAVE AN ATTORNEY BUT DOES NOT HAVE THE INFO ON THEM WHAT DO YOU DO?
READ ATTORNEY INFO NEEDED DISCLOSURE AND PLACE IN ATTORNEY NEEDED DISPO.
1991
WHAT IS PLIGA AND WHAT ARE WE COLLECTING FOR?
PLIGA stands for Property-Liability Insurance Guaranty Association
We collect on judgements that are created due to
an individual being in some type of accident, and not having the proper insurance.
ez pass breakdown window in toll
w188
RP SAYS MY BROTHER WAS DRIVING SO SEND HIM THE BILL--WHAT IS THE PROPER REBUTTLE
THE VEHICLE IS REGISTERED TO YOU SO YOU WOULD BE RESPONSIBLE FOR ANY VIOLATION THAT YOUR BROTHER OBTAINED. YOU CAN PAY IT AND GO TO YOUR BROTHER FOR HIM TO PAY YOU BACK BUT THE DEBT CANNOT BE TRANSFERRED TO HIM.
DISPO 4000 HEALTHCARE WHAT DO YOU DO
DISPO 5000 HEALTHHCARE WHAT DO YOU DO
4000 GIVE NUMBER FOR LEGAL DEPARTMENT DO NOT ASSIST AT ALL
5000 GIVE INFO FROM W14 DO NOT TRANSFER AND DO NOT ASSIST AT ALL
Tamagotchi
FLORIDA DEPARTMENT OF JUVENILE JUSTICE-WHAT ARE WE COLLECTING FOR? AND
KID IN QUESTION WAS 15 AT THE TIME OF THE INCIDENT BUT IS NOW AND ADULT IS THE CHILD NOW RESPONSIBLE FOR THE DEBT
FLORIDA DEPARTMENT OF JUVENILE JUSTICE-The Florida Department of Juvenile Justice is a state agency of Florida that operates juvenile detention centers.
WE COLLECT FOR CARE WHILE CHILD WAS IN THE STATES CUSTODY THE CHILD WE WILL BECOME RESPONSIBLE THE PARENT OR GUARDIAN IS RESPONSIBLE FOR THE DEBT
HCARE SET WINDOW AND SBEND SET WINDOW
W537 HCARE
W366 SBEND
MTA ACCOUNT WITH 4 NSF'S WHAT ARE THE CONSEQUENCES
If a customer NSFs/Chargeback twice on an account, the system will block future check and CC payments. Payments must be certified going forward. I.E. Certified Check/Money Order.